Certified Reception Assistant

BY
Vskills

Mode

Online

Fees

₹ 1500

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Video and Text Based

Course and certificate fees

Fees information
₹ 1,500
certificate availability

Yes

certificate providing authority

Vskills

The syllabus

Front Desk Operations

  • Check-In and Check-Out Procedures
  • Reservation Management
  • Guest Registration

Communication Skills

  • Guest Interaction
  • Handling Phone Calls
  •  Responding to Guest Inquiries

Booking Systems

  • Using Reservation Software
  • Managing Room Availability
  • Handling Online and In-Person Bookings

Guest Services

  • Assisting Guests with Requests
  • Concierge Services
  • Problem Resolution

Safety and Security

  • Emergency Procedures
  • Fire Safety
  • Security Protocols

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