Certified Workplace Communication Skills Professional

BY
Vskills

Enroll in the Certified Workplace Communication Skills Professional programme with Vskills to learn how to communicate better and more effectively at work.

Mode

Online

Fees

₹ 3499

Quick Facts

particular details
Medium of instructions English
Mode of learning Self study
Mode of Delivery Video and Text Based

Course overview

Communication is key in any job, and having good communication skills can help you through many situations in life. When it comes to professional skills, we often neglect the importance of effective workplace communication. This is where the Certified Workplace Communication Skills Professional programme comes in. It is crucial for a working professional to be able to communicate clearly and authentically with their employees and colleagues.

Certified Workplace Communication Skills Professional course by Vskills aims to teach the skill of constructive workplace communication, which can help an individual soar in any profession. The certification delves into verbal and non-verbal communication, writing skills, negotiation skills as well as emotional intelligence. Hence, a candidate can learn skills that will help them in their career and life in general.

Furthermore, the Vskills Certified Workplace Communication Skills Professional course aims to teach the fundamentals of communications and how it can be used successfully in a professional environment. Also, Vskills will grant candidates a certificate along with a “Vskills Certified” tag in their CVs that will be displayed on select job portals to increase their job prospects.

The highlights

  • Online Course
  • Professional course 
  • Government certificate that is valid for a lifetime
  • Lifetime access to learning aid
  • Free mock tests
  • Study material
  • Certification online exam
  • “Vskills Certified” tag on resume

Program offerings

  • Online exam
  • E-learning access
  • Mock tests
  • Course certificate
  • Vskills certified tag
  • Callback facility for queries
  • Brochure for download
  • Certification exam

Course and certificate fees

Fees information
₹ 3,499
  • The total course fee for the Certified Workplace Communication Skills Professional course consists of the tuition fee and the added taxes.
  • The exam fee is included in this charge only.

Certified Workplace Communication Skills Professional course fee structure

Course Name

Fee Range

Certified Workplace Communication Skills Professional Course

Rs. 3,499

Total fee

Rs. 3,499

certificate availability

Yes

certificate providing authority

Vskills

Who it is for

The Vskills Certified Workplace Communication Skills Professional course is for the following:

  • Those who wish to learn how to communicate better at their current or future workplace 
  • Students
  • Working professionals, especially from the management departments

Eligibility criteria

Certification Qualifying Details

Additionally, candidates need to pass an online exam to be eligible for the course certificate. The exam is held every month by Vskills and can be scheduled through the exam calendar. The candidate must score 25 or more out of 50 to become eligible for the course certificate. Any student who scores less than 50 per cent will not qualify for the certificate.

What you will learn

Communication skills

The Certified Workplace Communication Skills Professional online course equips candidates with good communication skills to communicate better at work. On completion of this certification, students will have the following knowledge:

  • Classification of different types of communication
  • Core concepts of organisational communication
  • Importance and effect of non-verbal communication
  • Strong negotiation skills to make better professional decisions
  • Developing social skills and emotional maturity

The syllabus

Introduction: Communication

  • Classification of Communication
  • Theory of Business Communication
  • Universal Elements in Communication
  • Purpose of Communication
  • Process of Communication
  • Interaction with Social and Electronic Media
  • The 7 Cs of Communication in Verbal Communication

Oral Communication

  • Oral Communication
  • Listening

Written Communication

  • Types of Business Communication
  • Different types of Communication Based on Purpose and Style 
  • Business Etiquettes
  • Report Writing
  • E-MAIL
  • Modes of Written Communication in Business Organisation
  • Written Business Communication
  • Keys to Effective Written Communication
  • The Importance of Font Selection
  • How to Write a Good Business Letter
  • How to Write a Memo

Emotional Intelligence

  • Social Skills
  • Emotional Resilience
  • Emotional Intelligence
  • EQ Domains
  • Self-Awareness
  • Using Self-management and Social Skills
  • Emotional Maturity
  • Self-Regulation
  • Improving Perception Competencies

Diversity and Organisational Communication

  • Interpersonal Communication
  • Assumptions underlying early organisational communication
  • Communication Networks
  • Organisational Communication
  • Direction of Communication
  • Communication Approaches Used in an Organisation
  • Line and Staff Management
  • Effectiveness of Intercultural Communication
  • Intercultural Communication Skills
  • Cultural Sensitivity and Go Global
  • Some Examples of Cultural Diversity
  • Developing cultural Intelligence
  • Improving cross-cultural Communication Skills

Non-Verbal Communication

  • History of Non-Verbal Communication
  • Importance of Non-Verbal Communication
  • How Non-Verbal Communication Helps
  • Functions of Non-Verbal Communication 
  • Types of Non-Verbal Communication

Negotiation Strategy & Tactics

  • Types of Negotiators
  • Approaches for Negotiation
  • Emotions in the Negotiation Process
  • Giving Feedback after Negotiation
  • Strategies for Negotiation
  • Best Alternative to a Negotiated Agreement (BATNA)
  • Tactics for the Negotiation Process
  • Non-Verbal Communication
  • Top Ten Effective Negotiation Skills
  • Barriers to the Negotiation Process
  • Group Dynamics in Negotiation
  • Creative Methods to solve Negotiation Problems
  • Value Creation in Negotiations

Organisation Politics

  • Overview of Organization Politics
  • Political Landscape of an Organization
  • The Political Players
  • Antecedents of Political Behaviour
  • Method of dealing with Organization Politics

Developing Negotiation Skill

  • Negotiation Styles
  • Definition of Negotiation
  • Attitude and Negotiation
  • Preparing for the Negotiation Process
  • The Seven Basic Steps in Negotiation

Admission details

Follow these steps to enrol in the Vskills Certified Workplace Communication Skills Professional programme:

  • Go to the Vskills official website: https://www.vskills.in/certification/.
  • Look for the “Certifications” menu and choose the “Media and Communications” category. 
  • Now, locate “Certified Workplace Communication Skills Professional” from the catalogue.
  • Find the “Buy Now” option and click on it. 
  • Now, register and pay the course fee to join the course.

Evaluation process

Vskills conducts an online exam every month for the certificate, and students must score a minimum of 25/50 marks to qualify. The exam duration is one hour, and there is no negative marking. On passing the exam, the participants will receive their certificates through the mail and in the physical hard-copy form as well. Also, there is no limit on reappearances for the exam, so students can attempt it until they successfully clear it.

How it helps

The Vskills Certified Workplace Communication Skills Professional course is an excellent way to learn good workplace communication skills. Workplace communication is one of the biggest factors for the smooth working of an organisation. Therefore, all employees must communicate well, with each other and the clients, to maintain the workplace's harmony and productivity.

This certification can help both students as well as working professionals to develop strong communication skills that can be beneficial in their existing and future workplaces. The Workplace Communication Online Course will especially benefit working professionals to improve their communication skills at work. This is a skill that can help your CV stand out in an interview and become the selling point. In addition, Vskills also offers a tag of certification that will be added to the student’s profile on job portals that will be visible to employers and recruiters.

FAQs

Does the course only cover oral communication?

No, the certification covers verbal, non-verbal, listening skills as well as written communication skills that can be used in a professional environment.

Is the Certified Workplace Communication Skills Professional programme beneficial for students?

Yes, students can learn the skills of professional communication which they can apply in their future workplace.

Will this certificate help me in getting placed?

Yes, as communication skills are sought after by most organisations in every field. Also, the VSkills certificate is industry-recognised and government-approved, which can help a candidate secure good jobs.

What is the duration to complete the Certified Workplace Communication Skills Professional course?

Students must take the online certification exam within one year of registration. There is no exact duration for completion.

Will the certificate expire in a few years?

No, the Vskills certification is valid for a lifetime and will never expire. Hence, it is a one-time investment that will last forever.

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