Know all about Diploma in Hospitality Management

What is the Diploma in Hospitality Management?

Diploma in Hospitality Management is a one-year diploma program offered by various universities and institutes in India for students interested in studying and working in the hospitality industry.

The program can be pursued full time, part-time or through distance education making it convenient for students to choose the type of program according to their convenience. The duration of the program is typically one year, which allows students to understand the hospitality industry in a short time.

Hospitality management gives a candidate an insight into the industry and allows the candidate to oversee the administrative tasks of a resort or hotel. He/she must also ensure that the guests feel at home and the staff adheres to the rules and regulations set by the industry.

The diploma program is an excellent career option for students who are passionate about working in the hospitality industry as it sets you up with extensive career opportunities. The industry is extremely diverse which will widen your job search and will not just be limited to managing a resort, hotel or casino.

Building a career in the hospitality industry is perfect for an individual who is creative, spontaneous, can think on their feet and has a knack for understanding the travel and tourism industry. It is considered to be one of the fastest-growing industry in the whole world and is expected to create 80 million jobs in the next ten 10 years, which means that the industry is not just growing but also offers job security to people working in the hospitality sector

Candidates can find jobs in the following areas after completing the requirements of their programs

• Best Western Group of Hotels

• Jaypee Group of Hotels

• Holiday Inn Group of Hotels

• Mansingh Group of Hotels

The industry also offers multiple perks once you join the industry as you are not only paid extremely well but are also placed at top hotels which offer free vacations and employee discounts

Highlights

Eligibility for Diploma in Hospitality Management

The eligibility criteria for the Diploma in Hospitality Management is as follow:

• Applicants should have completed their secondary education in any stream from a recognized school board

• Applicants should have secured a minimum grade of 50 per cent in 10+2

• Some institutes also accept candidates who have completed their class X. Therefore, candidates are advised to check the eligibility criteria of the program of the particular college they wish to pursue their program.

• Admission to program is offered based on scores received in 10+2 or through personal interview or entrance test conducted by the particular educational institution

Popular colleges in India Offering Diploma in Hospitality Management

A number of public and private academic institutions offer the Diploma in Hospitality Management curriculum. The cost varies according to the type of college and its location. In the table below, we've listed some of India's Diploma in Hospitality Management institutes in popular states.

Diploma in Hospitality Management Admission

Admission to a Diploma in Hospitality Management programme may necessitate passing an entrance exam. It is entirely based on the merit of the student as well as the candidate's 10+2 scores. After finishing this course, students will be able to operate in a range of settings.

Admission process

• Candidates need to shortlist universities and choose which colleges they would like to apply to Diploma in Hospitality Management course.

• Candidates are required to fill the complete application form and submit supporting documentations and application fees to be considered for the program.

• The candidate will then receive an admit card stating details of the common entrance tests.

• Candidates may apply to college depending on the cut off list set by them.

• Selected candidates will be invited for a group discussion and personal interview to assess their skills and interest in hospitality.

• Some colleges also offer admissions based on scores received in 10+2.

Cutoff of top colleges

A cut-off score for the Diploma in Hospitality Management is a set of criteria used to evaluate a student's merit or test performance. The cutoff for the Diploma in Hospitality Management, which varies in every college, is determined by qualifying examinations and the number of applicants who appear for the admission examination.

Diploma in Hospitality Management Skills Required

Some of the skills required by applicants interested in pursuing Diploma in Hospitality Management are:

• Exceptional customer service skills

• Customer Service

• Formal Training

• Flexibility

• Team Player

• Cultural Awareness

• Multi-tasker

Diploma in Hospitality Management Syllabus

Please find below the syllabus prescribed by various educational institutions for diploma in hospitality management.

Diploma in Hospitality Management Fees Structure and Details:

The fee structure of Diploma in Hospitality Management varies on the educational institution you choose to pursue your diploma program from as each educational institution has a unique fee structure

Candidates are therefore recommended to check the fee structure of the educational institution before applying. Some universities also offer scholarship opportunities to students who have excellent academic standing

The average fees of Diploma in Hospitality Management in India varies between Rs. 20,000 to Rs. 2,00,000 approximately.

Scope of Diploma in Hospitality Management

The hotel industry is one of the fastest growing industries globally and has witnessed tremendous changes in the last two decades. The industry accounts for about 10.4 per cent of total GDP and has created demand for new jobs every passing year.

The hospitality industry has seen a shift in recent years with customer’s changing preferences due to the introduction of technology in our life. Please find below the five major trends that have changed the outlook of the industry

Smart Rooms: The introduction of digital media technology has not just paved its way into our homes, but can also be found in hotel rooms. Hotel rooms are becoming digital with the introduction of streaming services that let you access your room key via your smartphone, making the experience secure and easier for customers.

Going Green: Environmental sustainability is a recent trend followed by most hotels as guests prefer using eco-friendly products that are reusable and good for the environment. Today’s guest wants hotels to integrate green practices in their business like setting up solar panels to provide vegan food options. It is evident from this practice that environmental sustainability trends are here to stay

Social Media: The introduction of new media has resulted in businesses providing convenience, customization and control to customers. Technology has completely changed the way brands interact with customers to ensure satisfaction and improve brand loyalty.

The introduction of robots, chatbots and social media channels such as Facebook, Twitter and Instagram has improved customer experience as businesses are now able to provide personalized recommendations to customers over the web.

Local Experiences: Enhancing the local experience is another rising trend in the hospitality industry as guests are looking to experience local authentic experiences of the location they are visiting.

Businesses in the industry are responding to customer’s demand by giving them an insight into the local culture and food by partnering with tour companies or local adventure companies to provide guests with more local experience. Other than hotels, Airbnb has also launched Airbnb experiences that offer activities inspired by local tradition.

Health and Wellness: The health and wellness industry is currently booming as more and more travellers are expecting more than just a comfy room for a pleasant stay. Many guests are seeking hotel and resorts that provide wellness experiences such as:

• Yoga Retreats

• Health Spas

• Healthy food and drink options

• Fitness centres

• Private Saunas

Career option after Diploma in Hospitality Management

The hospitality industry is growing every day due to the job opportunities it offers as they are also increasing at a steady pace. This industry needs people with different skill sets so if you are not good in one role, you can explore any other role.

The hospitality industry offers endless opportunities to professionals as it is not a typical nine to five job, which makes it flexible, exciting and rewarding which allows you to choose from endless career opportunities that could be perfect for you.

Popular career options pursued by students after completing the program are as follows:

Hotel Manager: A hotel manager is responsible for overseeing the day to day operations of the hotel activities. He/she is responsible for managing sales, accountancy, business development and customer service.

Event Coordinator: An event coordinator is commonly known as event planners or event specialist and their main duty is to determine the budget, source venues, arrange décor and food service according to the clients expectation. They may work as an individual contractor or event companies.

Catering Manager: Catering managers generally lead catering assistants and chefs. They are responsible for overseeing the catering operations in resorts, restaurants and hotels. Catering managers also monitor the quality of food and services and ensure that they provide excellent services within a budget and maintain high standards of customer service and hygiene. They also order supplies, plan menus with the chef and train, hire, supervise temporary and permanent staff.

Food and Beverage Director: The food and beverage director oversees and directs all aspects of food and beverage services including presentation and preparation of drinks and foods, cost and menu planning and assuring safety and quality standards. He/ She also is responsible for organizing, planning and managing special events and may identify marketing opportunities to promote beverage and food products.full-time.

Chief Sommelier: The Chief Sommelier is responsible for recommending wines to guests, collaborating with winemakers to achieve better prices and renewing the selection. He/she is also responsible for recommending wine and food pairings, recommending different varieties of wine to customers based on their food choices and personal tests, asking guests for valid ID to verify the drinking age and comply with safety and health regulations.

Cabin Crew: Cabin crew is responsible for providing exceptional customer service to passengers and ensuring that they feel safe and customer throughout their journey. They usually sell duty-free items, serve refreshments, welcome passengers on board and carry out pre-flight duties. The cabin crew also deals with emergency and security situations and provides first aid to passengers as and when required. The cabin crew is also responsible for ensuring that the aircraft is loaded with sufficient food supplies and emergency equipment. They will also be giving a demonstration of equipment and safety procedures to passengers.

Restaurant Manager: Restaurant managers are responsible for overseeing and managing daily restaurant operations with the goal of providing a quality experience to customers and controlling costs. The areas of operation include waiting for staff coordination, personnel management and inventory management. The managers can also work in multiple settings including fine dining restaurants, fast food restaurants and casual dining.

Head of Housekeeping: The head housekeeper is in charge of the housekeeping department in the hotel. Their responsibility is to ensure that all public areas and rooms are presentable, clean and ready to use. They usually delegate cleaning duties to the staff and issue cleaning materials, keys and linen to designated housekeepers. Their main responsibility is to oversee that the housekeepers keep up with the cleaning standard set by the hotel and ensure that the guest expectations have been met. In large hotels, they may manage a huge team of housekeepers, while in small hotels or guest houses, they may manage a small team of housekeepers. Either way, their role is to motivate and manage staff and perform cleaning duties on special occasions.

Chef: The chef oversees the operation of the kitchen by managing the food preparation team and setting the menu and adjusting orders according to the guest request. The chef may also assist the team in preparation of meals such as cooking specialty dishes, chopping ingredients and creating a menu based on the availability of seasonal food items. The chef is also responsible for creating new food items so that the guests visit the restaurant once again to see what new dishes the restaurant has to offer.

Casino Property General Manager: The casino property general manager is responsible for managing the operations of the casino including staffing, customer service and operations. He/she is also responsible for managing the property and appearance of the casino. The casino property general manager also oversees the budget, forecast and operating costs and ensures that the organization meets its goals. They also perform a wide range of tasks to ensure the smooth operations of the casino. The primary duty of the manager includes complying with the government regulations and to ensure that the casino earns a profit. He/she is also responsible for keeping the customer happy, firing, hiring and approving and creating work schedules.

Benefits of studying Diploma in Hospitality Management

All across the world, the hospitality business is huge. As an outcome, the opportunities for employment will be endless. Since hotel and tourism firms are always in demand, the tourism industry may flourish even if the global pandemic continues. Candidates with a hotel management diploma can apply for positions in operations, front desk, food and beverage, accounting, sales and distribution, and maintenance, among other departments. Any domain can be chosen based on one's interests, pursued as a career, and grown efficiently, especially if you wish to enrol in a Diploma in hospitality.

Expected salary

A Diploma in Hospitality Management is an excellent program choice for professionals who are passionate about working in the hospitality industry, as a degree in the hospitality industry will help you prepare for numerous job opportunities and help boost your career.

A degree in hospitality can help you gain roles in the public sector including universities, hospitals, transport and armed forces. Also, once you gain experience in hospitality management you could start your own business, which could be beneficial for you in the long run

Please note that the figures mentioned in the above table are not actual figures and may vary depending on your experience and role.

Browse Diploma in Hospitality Management colleges in top locations

The Diploma in Hospitality Management is offered by a variety of public and private education institutions. The price will differ depending on the college and its location. Here is a list of some of India's best Diploma in Hospitality Management programmes.

List of top 10 Diploma in Hospitality Management colleges in India

There are many educational institutions in India that provide Diploma in Hospitality Management programmes. Entrance is based on prior academic achievements and admission test scores. The following are the top universities and institutes in India that provide a Diploma in Hospitality Management:

Top private Diploma in Hospitality Management colleges in India

A number of private colleges in India offer a Diploma in Hospitality Management programme. A private college education is significantly more expensive than a degree from a public university. Some of the best private universities for a Diploma in Hospitality Management are listed below:

Top government Diploma in Hospitality Management colleges in India

It is less expensive to attend a government-run college than it is to attend a private institution. These colleges are well-known in India for their high academic standards. Some of the greatest government universities that offer a Diploma in Hospitality Management are listed below: