Correct Answer: Division of labor

Solution : The correct answer is (b) Division of labor

The principle of "Division of labor" involves breaking down the overall work into smaller, specialized tasks and assigning them to individuals or groups based on their skills, expertise, and capabilities. This specialization helps in improving efficiency and productivity within the organization. In the case of XYZ Electronics, assigning specialized tasks to employees based on their skills aligns with the principle of division of labor, aiming to enhance efficiency by utilizing the strengths and capabilities of each employee in specific tasks.

Correct Answer: Open communication and participation

Solution : The correct answer is (c) Open communication and participation.

Encouraging employees to share their opinions and ideas fosters an environment of open communication and active participation. It allows for collaboration, creativity, and the pooling of diverse perspectives to drive innovation and decision-making within the organization. Open communication encourages a democratic approach, collaboration, and involvement of employees in decision-making processes, rather than imposing strict control or isolation.

Correct Answer: Cost-Plus Pricing

Solution : The correct answer is (d) Cost-Plus Pricing. 

ABC Electronics sets its prices based on market demand, competitor pricing, and production costs. Cost-Plus Pricing involves calculating the total cost to produce a product or service and then adding a markup (a certain percentage or amount) to cover desired profit. In this scenario, ABC Electronics considers production costs (the "cost" part of cost-plus pricing), along with market demand and competitor pricing, to determine the appropriate pricing for their electronic products.

Correct Answer: Coordination

Solution : The correct answer is (d) Coordination.

Coordination is the process of harmonizing and integrating the efforts of team members to ensure that tasks align with the overall plan. It involves organizing, synchronizing, and overseeing activities to meet the objectives. Effective coordination ensures that tasks are carried out as intended, minimizing deviations from the planned course of action.

In summary, while decision-making, communication, and motivation are critical aspects of directing, coordination plays a direct role in ensuring that tasks are performed in line with the planned objectives and strategies. Coordination involves orchestrating the actions of individuals and teams to achieve the desired goals as laid out in the plan.

Correct Answer: Photoelectric effect

Solution : The correct answer is the Photoelectric effect.

In the photoelectric effect, when light shines on a material surface, it can eject electrons from that material. The key observation is that the intensity of light doesn't determine whether electrons are emitted but rather the frequency of the light. This phenomenon is best explained by considering light as discrete packets of energy or photons.

Correct Answer: Motivate and guide their performance

Solution : The correct answer is (c) Motivate and guide their performance.

Constructive feedback is essential in helping employees understand how they are performing in their roles, what they are doing well, and where they can improve. It's meant to be supportive and developmental, aimed at motivating employees to enhance their performance and achieve their goals. By offering constructive feedback, supervisors at XYZ Electronics can guide employees, provide insights, and encourage them to continually improve and contribute effectively to the organization.

Correct Answer: Relationship Building

Solution : The correct answer is (d) Relationship Building.

Relationship Building in personal selling involves the effort to establish and nurture strong, ongoing relationships with customers. In this scenario, ABC Electronics' sales representatives maintain contact with customers even after a sale to ensure their satisfaction, emphasizing the importance of building and maintaining long-term relationships. This approach involves engaging with customers, understanding their needs and concerns, and providing continued support and service to enhance customer satisfaction and loyalty. Building strong relationships with customers is crucial for fostering trust, encouraging repeat business, and generating positive word-of-mouth referrals.

Correct Answer: Enhanced Consumer Trust

Solution : The correct answer is (b) Enhanced Consumer Trust. 

By investing in building a strong brand for their products, XYZ Electronics has created a positive image and reputation in the minds of consumers. This leads to enhanced consumer trust, as consumers are more likely to trust and be loyal to a brand they recognize and perceive as valuable. A strong brand also signifies consistent quality and reliability, further contributing to consumer trust and loyalty. Increased production efficiency, lower product costs, and reduced marketing expenses are potential benefits of effective branding but are not explicitly demonstrated in this case.

Correct Answer: Leadership

Solution : The correct answer is (d) Leadership.

Leadership involves providing direction, motivation, and support to employees to help them work towards and achieve the goals and objectives of the organization. A good leader guides the team, sets clear expectations, motivates employees, and ensures that they are equipped with the necessary resources and knowledge to perform effectively and contribute to the success of the organization.

Hello,

Yes, if you have completed ITI in the electrical field, you can do a diploma in electronics. The knowledge and skills you gained during your ITI training will provide a strong foundation for further studies in electronics. It is a great choice to enhance your expertise in the field and open up more opportunities in the electronics industry.

Hope this helps you,

Thank you