Electronics
Question : Case Study: XYZ Electronics Pvt. Ltd.
XYZ Electronics Pvt. Ltd. is a growing company specializing in the manufacturing of electronic gadgets. The management believes in effective directing to ensure smooth operations. Consider the following scenario to answer the questions.
Question:
Which aspect of the directing process at XYZ Electronics focuses on ensuring that employees follow the established plans and procedures?
Option 1: Leadership
Option 2: Coordination
Option 3: Motivation
Option 4: Control
Correct Answer: Control
Solution : The correct answer is (d) Control.
Control is a fundamental function of management and directing that involves monitoring and regulating activities to ensure they are in line with established plans and procedures. This ensures that organizational goals and objectives are being met effectively and efficiently.
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The directing function at XYZ Electronics ensures that employees:
Option 1: Work individually without any coordination
Option 2: Focus on their personal goals
Option 3: Contribute to achieving organizational objectives
Option 4: Avoid communication with their peers
Correct Answer: Contribute to achieving organizational objectives
Solution : The correct answer is (c) Contribute to achieving organizational objectives.
The directing function involves guiding, instructing, and overseeing employees to align their efforts and activities towards achieving the organization's goals and objectives. It includes providing clear instructions, coordinating efforts, and motivating
Question : Case Study: XYZ Electronics wants to improve efficiency by assigning specialized tasks to employees based on their skills. Which principle of management does this reflect?
Option 1: Initiative
Option 2: Division of labor
Option 3: Unity of command
Option 4: Scalar chain
Correct Answer: Division of labor
Solution : The correct answer is (b) Division of labor
The principle of "Division of labor" involves breaking down the overall work into smaller, specialized tasks and assigning them to individuals or groups based on their skills, expertise, and capabilities. This specialization helps in improving
The supervisor at XYZ Electronics encourages employees to share their opinions and ideas, promoting a culture of:
Option 1: Micromanagement
Option 2: Autocracy
Option 3: Open communication and participation
Option 4: Isolation
Correct Answer: Open communication and participation
Solution : The correct answer is (c) Open communication and participation.
Encouraging employees to share their opinions and ideas fosters an environment of open communication and active participation. It allows for collaboration, creativity, and the pooling of diverse perspectives to drive innovation and decision-making
Question : Case Study:
ABC Electronics sets its prices based on market demand, competitor pricing, and production costs. What pricing strategy does this case exemplify?
Option 1: Psychological Pricing
Option 2: Penetration Pricing
Option 3: Skimming Pricing
Option 4: Cost-Plus Pricing
Correct Answer: Cost-Plus Pricing
Solution : The correct answer is (d) Cost-Plus Pricing.
ABC Electronics sets its prices based on market demand, competitor pricing, and production costs. Cost-Plus Pricing involves calculating the total cost to produce a product or service and then adding a markup (a certain percentage or amount)
Which element of directing ensures that tasks are performed as planned?
Option 1: Decision-making
Option 2: Communication
Option 4: Coordination
Correct Answer: Coordination
Solution : The correct answer is (d) Coordination.
Coordination is the process of harmonizing and integrating the efforts of team members to ensure that tasks align with the overall plan. It involves organizing, synchronizing, and overseeing activities to meet the objectives. Effective coordination ensures that tasks are
Question : Which of the following supports the particle nature of photons?
Option 1: Diffraction
Option 2: Polarisation
Option 3: Photoelectric effect
Option 4: Interference
Correct Answer: Photoelectric effect
Solution : The correct answer is the Photoelectric effect.
In the photoelectric effect, when light shines on a material surface, it can eject electrons from that material. The key observation is that the intensity of light doesn't determine whether electrons are emitted but rather the frequency
The supervisor at XYZ Electronics provides constructive feedback to employees to:
Option 1: Discourage them from improving
Option 2: Promote a competitive environment
Option 3: Motivate and guide their performance
Option 4: Maintain a rigid organizational structure
Correct Answer: Motivate and guide their performance
Solution : The correct answer is (c) Motivate and guide their performance.
Constructive feedback is essential in helping employees understand how they are performing in their roles, what they are doing well, and where they can improve. It's meant to be supportive and
ABC Electronics focuses on developing strong relationships with its customers. Their sales representatives maintain contact with customers even after a sale to ensure their satisfaction. Which feature of personal selling is highlighted here?
Option 1: Limited Interactivity
Option 2: Mass Communication
Option 3: Impersonal Communication
Option 4: Relationship Building
Correct Answer: Relationship Building
Solution : The correct answer is (d) Relationship Building.
Relationship Building in personal selling involves the effort to establish and nurture strong, ongoing relationships with customers. In this scenario, ABC Electronics' sales representatives maintain contact with customers even after a sale to ensure their satisfaction, emphasizing
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