Correct Answer: Team spirit

Solution : The correct answer is (d) Team spirit

Team spirit in management principles emphasizes fostering a collaborative and cooperative work environment where employees work together as a team to achieve common goals. It promotes unity, mutual support, and synergy among team members. This principle encourages employees to work together and share their expertise and efforts to enhance productivity and achieve organizational objectives.

Correct Answer: Identifying potential risks

Solution : The correct answer is (c). Identifying potential risks

Identifying Potential Risks is the correct step for addressing potential risks and uncertainties. It involves a systematic process of recognizing and understanding factors that could impact the success of the new customer support system.

In summary, identifying potential risks is a crucial step for PQR Software Solutions to ensure a proactive approach in managing uncertainties related to the new customer support system.

Correct Answer: Selecting an alternative
    

Solution : The correct answer is (a). Selecting an alternative

Once PQR Software Solutions has evaluated different courses of action, the next logical step is to select the most suitable alternative. This involves making a decision on which course of action aligns best with the company's objectives, goals, and available resources. Selecting an alternative sets the direction for further planning activities, including developing premises, setting specific objectives and goals, and allocating resources accordingly. Making an informed decision at this stage is crucial for the successful implementation of the chosen course of action.

Correct Answer: Top management
 

Solution : The correct answer is (a) Top management

Top management, also known as senior management or executive management, is responsible for making strategic decisions, setting organizational goals, and formulating long-term plans and policies that guide the overall direction of the entire organization. Developing long-term strategic plans is a primary function of top management. Middle-level management is often involved in translating top-level strategies into specific departmental or unit plans, while lower-level management focuses on more operational and day-to-day activities.

Correct Answer: Provide cutting-edge technology solutions
 

Solution : The correct answer is (b) Provide cutting-edge technology solutions

The primary focus of XYZ Tech Solutions, as a company known for providing innovative technology solutions, is likely to be on delivering cutting-edge technology solutions to its customers. While maximizing profits is an important consideration for many businesses, it often goes hand in hand with delivering cutting-edge solutions. Offering excellent customer support is essential but typically supports the broader objective of providing innovative technology solutions. Expanding into new markets could be a strategic goal that aligns with the primary objective but may not be the primary objective itself.

Correct Answer: Team spirit

Solution : The correct answer is (d) Team spirit

Team spirit in management principles emphasizes fostering a collaborative and cooperative work environment where employees work together as a team to achieve common goals. It promotes unity, mutual support, and synergy among team members. This principle encourages employees to work together and share their expertise and efforts to enhance productivity and achieve organizational objectives.

Correct Answer: Organizing
 

Solution : The correct answer is (b) Organizing

Organizing in management focuses on arranging resources, including human resources in different departments, and coordinating their efforts to achieve the organization's objectives efficiently and effectively. It involves creating a structure, assigning tasks and responsibilities, and ensuring that resources are used in a coordinated manner. 

Correct Answer: Dynamic and adaptive

Solution : The correct answer is (c) Dynamic and adaptive

In a rapidly evolving industry like technology solutions, management needs to be dynamic and adaptive. It means being responsive to changing market conditions, emerging technologies, and customer needs. A dynamic and adaptive management approach is essential for success in such an environment. This approach allows organizations to adjust and thrive in an ever-changing business landscape. 

Correct Answer: Identifying potential risks

Solution : The correct answer is (c) Identifying potential risks

Identifying potential risks is a critical step in the planning process, especially for a new product launch. This involves conducting a thorough risk assessment to understand and anticipate possible challenges and uncertainties that may impact the success of the launch. By identifying these risks early in the planning stage, XYZ Software Solutions can develop strategies to mitigate or manage them effectively.

While evaluating alternatives, setting objectives and goals, and allocating resources are important steps in the overall planning process, identifying potential risks is a specific step that focuses on understanding and managing uncertainties that could affect the success of the new product launch.

Correct Answer: Support and promote new business ventures

Solution : The correct answer is (c) Support and promote new business ventures

The primary objective of the Startup India initiative is to support and promote new business ventures, particularly startups. It provides a range of benefits, incentives, and exemptions to encourage the growth and development of startups, fostering innovation and entrepreneurship in the country.