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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Courses and Certificate Fees

Certificate AvailabilityCertificate Providing Authority
yesFuturelearn

The Syllabus

Week 1: What are the key concepts relevant to emergent leaders and managers?
  • Welcome to Getting Ahead in Health Services: Healthcare Management and Leadership Principles
  • What are the differences between leadership and management?
  • Can leaders be developed?
  • Effective and ineffective leadership and management practices and styles
  • Summary of Week 1
Week 2: Leadership theories and characteristics
  • Introduction to Week 2
  • The history of leadership theories
  • Leaders in history
  • Introduction to key leadership theories and concepts
  • Leading in different countries and with different cultures
  • The characteristics, skills, qualities and behaviours required by healthcare leaders
  • Summary of Week 2

Week 1: Self-awareness development methods for the healthcare leader
  • Introduction to Week 1
  • Methods to assess leadership and management strengths and development areas
  • Using the Myers Briggs (MBTI) personality tool to gain insight
  • How to gain useful feedback
  • Using reflective practice tools
  • Personal Development Planning
  • Summary of Week 1
Week 2: Impacting factors for the healthcare leader
  • Introduction to Week 2
  • Emotional Intelligence and how to develop it
  • Communicating with impact
  • Personal values, beliefs and qualities – how will these impact you as a leader?
  • Values, beliefs and qualities of Global Healthcare Leaders
  • Summary of Week 2

Week 1: Healthcare leadership challenges in a global context
  • Introduction to the 21st century healthcare leadership role
  • Leadership and management in a global context
  • Key challenges facing Global Healthcare Leaders and Managers
  • Key characteristics of the modern healthcare leader
  • Summary of Week 1
Week 2: Looking back and moving forward
  • Introduction to Week 2
  • Critical analysis of leadership styles and theories for the 21st Century healthcare leader
  • What does the future look like for healthcare leaders – how can we prepare?
  • Summary of Week 2

Week 1: Effective teamworking
  • How do we use teams and groups?
  • Types of teams
  • What makes a high performing, effective team?
  • How to build and develop a team
  • Summary of Week 1
Week 2: Leading and managing today’s healthcare teams
  • Introduction to Week 2
  • How to lead and manage today
  • Conflict resolution
  • The coaching approach
  • Summary of Week 2

Week 1: Organisational development
  • Introduction to organisational development
  • Organisational approaches to developing leaders and managers in a global context
  • Using competency frameworks and models
  • Summary of Week 1
Week 2: Looking to your future career
  • Career planning
  • Problem solving and decision making
  • The resilient leader
  • Summary of Week 2

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