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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf Study, Virtual ClassroomVideo and Text Based

Course Overview

The Consumer Behaviour in Physical and Digital Context certification course aims to teach you about consumer behaviour interactions. You will study a structured framework on consumer-consumer interactions, firm-consumer interactions and consumer-firm interactions in the context of online consumer behaviour. You will learn how to plan out a promotion, product, selling and pricing strategies.

The Indian Institute of Management (IIM), Indore, offers the Consumer Behaviour in Physical and Digital Context online programme. The course has globally recognised accreditations from EFMD Quality Improvement System (EQUIS), the Association to Advance Collegiate Schools of Business (AACSB) and the Association of MBAs (AMBA). 

During the Consumer Behaviour in Physical and Digital Context online course by IIM Indore, you will get deep insights for developing proper marketing strategies. The programme includes a blend of case discussions, experiential learning and video lectures. You will also learn via interactive exercises, role-playing, and behavioural and psychological games.

The Highlights

  • Online course
  • An offering of IIM Indore
  • AACSB accreditation
  • Instructor-led learning
  • AMBA accreditation
  • EQUIS accreditation

Programme Offerings

  • digital learning
  • Updated Curriculum
  • AMBA accreditation
  • instructor-led training
  • Offered by IIM Indore
  • EQUIS accreditation
  • expert instructor
  • Certificate of completion

Courses and Certificate Fees

Certificate AvailabilityCertificate Providing Authority
yesIIM Indore
  • You need to pay Rs. 36,000 (plus GST) to join the Consumer Behaviour in Physical and Digital Context course.
  • IIM Indore accepts fees through electronic transfer only.

Consumer Behaviour in Physical and Digital Context fee structure

Course name

Fee 

Consumer Behaviour in Physical and Digital Context

Rs. 36,000 + GST


Eligibility Criteria

You will receive the Consumer Behaviour in Physical and Digital Context certification after completing this course.

What you will learn

Marketing skills

By the end of the Consumer Behaviour in Physical and Digital Context programme, you will develop an understanding of:

  • Consumer and behaviour knowledge
  • Forces changing behaviour & buying process
  • Customer value proposition
  • Psychology of buying
  • Develop an understanding of customer management

Who it is for

IIM Indore’s Consumer Behaviour in Physical and Digital Context course is meant for middle and senior-level researchers and executives working in the following sectors:

  • Health
  • Financial
  • E-commerce
  • Services
  • FMCG
  • Consumer durables and nondurables
  • Hospitality
  • Entertainment
  • Retail 

Admission Details

Step 1 – Visit the Consumer Behaviour in Physical and Digital Context course page through the link -  https://www.iimidr.ac.in/mdp-calendar/consumer-behaviour-in-physical-and-digital-context-2/ 

Step 2 – Tap the ‘Apply Online’ button near the bottom of this webpage. An application form will appear.

Step 3 – Fill out the form and hit ‘Submit.

A course representative will now contact you regarding the Consumer Behaviour in Physical and Digital Context programme admission. 

Application Details

You need to submit an application form to enrol in the Consumer Behaviour in Physical and Digital Context training. It requires you to enter your name, address, designation, and organisation’s name, phone number, qualifications, work experience and programme name. You also need to specify your participation type and payment details

The Syllabus

IIM Indore Frequently Asked Questions (FAQ's)

1: Which educational institute accredits the Consumer Behaviour in Physical and Digital Context programme?

The Indian Institute of Management (IIM), Indore, accredits this online course.

2: Who is the programme coordinator?

Prof Sabita Mahapatra of IIM Indore is the coordinator for the Consumer Behaviour in Physical and Digital Context course. You can contact her at sabita@iimidr.ac.in. 

3: What is the Consumer Behaviour in Physical and Digital Context course fee?

You must pay an amount of Rs. 36,000 (plus applicable GST) to join this online programme.

4: Will I get a certificate after completing the Consumer Behaviour in Physical and Digital Context programme?

Yes, all participants will receive the Consumer Behaviour in Physical and Digital Context certification after attending this online programme.

5: Where can I reach out for registrations and enquiries?

For registrations and enquiries regarding the Consumer Behaviour in Physical and Digital Context programme by IIM Indore, you can email mdp@iimidr.ac.in. You can also place a call on +91-731-2439750 to solve your queries.  

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