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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Course Overview

Every organisation depends on operations to manufacture and deliver services to its consumers. Given today’s aggressively competitive environment, company managers with an operations role are expected to showcase strategic leadership to optimise organisational performance and enhance consumer satisfaction. To that end, the Indian Institute of Management, Tiruchirappalli, offers the Operational Leadership course to help mid-level managers upskill and become operational leaders.

The 8-week Operational Leadership programme covers various facets of this topic, including prioritising and optimising resources to achieve specific objectives, optimised process performance, high-quality output management, etc. IIMT aims to provide theoretical expertise while simultaneously covering practical ground on various industry sectors’ practices.

Since the Operational Leadership training is online, it’s delivered via a direct-to-device model. The curriculum includes lectures delivered through multimedia tools, take-home exercises, hands-on exercises with MS Excel, and online simulation games.

Moreover, the Operational Leadership course syllabus will be taught via 2 90-minute sessions per week. The training will use instructor-authored mini case studies and Harvard/Ivy League’s holistic case studies for comprehensive learning. You will also get personalised feedback on your learning diary to apply the learnt concepts at your workplace.

The Highlights

  • Learning diary
  • 90-minute sessions delivered online
  • Case studies
  • Simulation exercises and games
  • Course binder
  • Hands-on exercises
  • Direct-to-device model followed
  • IIMT’s offering
  • Take-home exercises
  • MS Excel exercises
  • Professional instructor
  • Completion certificate

Programme Offerings

  • Online simulation games
  • completion certificate
  • Learning diary
  • Renowned instructor
  • MS Excel exercises
  • Case Studies
  • Virtual sessions weekly
  • group work
  • Online curriculum

Courses and Certificate Fees

Certificate AvailabilityCertificate Providing Authority
yesIIM Trichy
  • The Operational Leadership programme fee is Rs. 39,000. Additional GST is applicable. 

Operational Leadership course fee structure

Course 

Fees

Operational Leadership

Rs. 39,000 + GST


Eligibility Criteria

Educational Qualification

The Operational Leadership online course mandates that applicants must be mid-level managers with an operation function(s) role in a service/product organisation to enrol. 

Work Experience

Being a mid-level manager, you must also hold 3-12 years of work experience, based on your industry sector, to join the curriculum. 

What you will learn

Risk Management

The in-depth Operational Leadership certification syllabus aims to establish your proficiency in: -

  • Understanding a company’s strategy (mission and vision) and appropriately convert the same into efficient operations systems
  • Identify relevant metrics to improve operational performance
  • Resource utilisation and prioritisation, process flow design, risk management, task management, and process competency management
  • Benchmarking organisation performance according to competition/industry, considering the organisation’s functions and strategies 

Who it is for

The Operational Leadership online course is well-suited for: -

  • Mid-level managers within an operation function
  • Manufacturing sector professionals
  • Service industry professionals 
  • Quality/IT/business process consultants 

Admission Details

  • Tap here: https://www.iimtrichy.ac.in/OEP-calendar/details/Uk9EQkFvZXNMdkFwVHVROXhpYXhnZz09/Operational_Leadership to access the Operational Leadership programme by IIMT. 
  • Click on ‘Apply Online. This will open the registration form.
  • Fill up the form and click on ‘Sign Up/ to register for the course.
  • Submit the form (scanned copy/online/hard copy) to the Executive Education and Consulting Office by 2 weeks before the course starting date.

Application Details

To join the Operational Leadership training, you must fill up the course registration form and submit it. This form will need your full name, phone number, active email ID, and a chosen password. 

The Syllabus

Session 1 Building Operational Leadership
  • Introduction to operational leadership
  • Understanding fitment and strategy with operations
  • Understanding inter-linkage of the internal and external environment with operations and strategy
Session 2 Designing Operations Systems
  • Translating strategy into operations focus and strategic objectives
  • Designing operational configurations, including infrastructural and structural elements
  • Benchmarking operations system against competition using the theory of efficiency frontier

Session 3 Managing Operational Performance - I
  • Case discussion - I (Kirsten Cookies)
  • Introduction to process analysis and process flow measurement
  • Managing process performance and operational metrics
Session 4 Managing Operational Performance - II
  • Continue case discussion - I
  • Introduction to resource optimisation and utilisation 
  • Understanding the drivers of benchmarking process performance and process efficiency
  • Improving process performance on different dimensions

Session 5 Capacity Planning and Strategy
  • Case discussion - II (Genentech)
  • Introduction to alternative capacity strategies and their applicability
  • Tools for capacity building and planning at different plant sites
Session 6 Capacity Management and Allocation
  • Tactical capacity management - challenges in bringing demand and supply inline
  • Operational level capacity management - handling peak vs off-peak, dynamic capacity allocation
  • Tools for capacity allocation to services/products between different sites

Session 7 Supply Chain and Sourcing Strategy
  • Case discussion - III (VF brands)
  • Introduction to different supply chain strategies
  • Introduction to alternative sourcing strategies
Session 8 Supply Chain Management and Coordination
  • Challenges with supply chain management - Bullwhip effect, double marginalisation, etc.,
  • Strategies for value maximisation and supply chain coordination

Session 9 Operations System Design Workshop
  • Simulation games where participants will play in groups to design and envision operational configurations

Session 10 Operations System Design Workshop - Debrief
  • Debrief from the simulation game
  • Reinforcement of Levers for operational system configuration and their linkage to systems’ strategic tasks
  • Challenges with capacity building and maintain strategic alignment

Session 11 Managing Process Quality and Continous Improvement
  • Introduction to process quality and its linkages with product quality
  • Managing process quality and a framework for systematically managing process quality
  • Managing continuous improvement programs
Session 12 Managing Operation Risk
  • Introduction to different risk tiers
  • Introduction to design of process controls and operational risk management
  • Operational risk management (ORM)

Session 13 Sustainability Strategy
  • Case discussion (Dalmia Cements)
  • Need for sustainability strategies and challenges with developing sustainable operations systems
Session 14 Industry 4.0 Strategy
  • Introducing to Industry 4.0 and need for adapting operations systems
  • Six design principles for adapting the operations systems to Industry 4.0

Session 15 Application of Operational Leadership
  • Case discussion (Comprehensive Case)
  • Group discussion based on applications of operational leadership principles
Session 16 Review of Learning and Application Diary and Program Summary
  • Participants, based on their learning and application diary, will present key ideas they take back from the program and their applications at their workplace
  • Instructors will provide feedback, including pointers for additional reference
  • Summary and key takeaways

Instructors

IIM Trichy Frequently Asked Questions (FAQ's)

1: Who will deliver this programme?

Sivakumar S. and Sirish Kumar Gouda from IIMT will deliver the Operational Leadership course.

2: Do I have to pay the fee before enrolment?

Yes. You’ll be eligible for enrolment after a successful fee payment.

3: When will I get the Operational Leadership programme outline?

You will receive the course outline once registration is over.

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