Operations and Patient Safety for Healthcare IT Staff is an online programme offered by Johns Hopkins University that will give an insight into the role of technologies in maintaining the operation of healthcare. Administered by Coursera, Operations and Patient Safety for Healthcare IT Staff Certification Course, the third programme in the Healthcare IT Support Specialization, is entirely designed in the online self-paced mode.
The learners can make a detailed understanding of the technologies that will have a deep effect on patients and providers, Health IT and the safety of the patients through the Operations and Patient Safety for Healthcare IT Staff Certification Syllabus. Though the online course is self-paced, the learners can cover the certification programme within approximately 6 hours. After the completion of the Operations and Patient Safety for Healthcare IT Staff Certification by Coursera, the learners will be provided with a shareable certificate if they enroll on the course by paying the fee.
Operations and Patient Safety for Healthcare IT Staff Classes can be pursued by IT support specialists and professionals working in healthcare including Health Inspector, Health Officer, Healthcare Administrator, Doctor, General Physician, Nurse and the like.
Step 2-Join the Operations and Patient Safety for Healthcare IT Staff online course by opting for the option ‘Enroll’.
The Syllabus
Videos
Introduction to Telemedicines
Telemedicine and COVID-19
Troubleshooting Telemedicine
What Are Patient Portals?
Behind the Scenes: IT Support for Patient Portals
Behind the Scenes: Medical Device Installation
Readings
Appendix A: Telehealth Definitions
HealthIT.gov: What is a Patient Portal?
What is a Medical Device?
LAN: Definition
Wireless LAN: Definition
Practice Exercise
Module 1 Practice Quiz
Videos
Self-Service Ticketing Systems
Ticketing Systems in Healthcare: Priority Levels
Tiered Support: Levels 1, 2, 3
Help Desk Tip Sheets and Knowledge Base Articles
Printer Problems in Healthcare
Barcode Scanners and Patient Wristbands
Practice Exercise
Module 2 Practice Quiz
Videos
What is JIRA?
JIRA Process and Documentation
JIRA Tickets and Change Requests
Scheduled and Unscheduled Downtime in Health IT
Downtime Procedures
Reading
Plan B: A Practical Approach to Downtime Planning in Medical Practices
Practice Exercise
Module 3 Practice Quiz
Videos
What is a High-Reliability Organization?
Health IT and Patient Safety
Checklists for Health IT and Patient Safety
Medical Errors and Patient Safety
What is a Sentinel Event?
Readings
High Reliability
Checklists in Healthcare
Adverse Events, Near Misses, and Errors
Sentinel Events
Practice Exercises
Module 4 Practice Quiz
End of Course Quiz
Instructors
Johns Hopkins Frequently Asked Questions (FAQ's)
1: Which university does Coursera work with to offer the Operations and Patient Safety for Healthcare IT Staff online course?
Coursera joined hands with Johns Hopkins University to develop and offer the online course.
2: What are the enrollment options for the students to join the Operations and Patient Safety for Healthcare IT Staff online certifications?
The students can join the online certification course through two different modes; the audit mode without paying the fee and enrolling by making the payment of the fee.
3: Does Coursera provide financial aid for the student? On which basis? How could students apply for the scholarship?
Yes, Coursera offers financial assistance for learners from financially unstable backgrounds based on their financial background. The application for the scholarship can be made through the link provided on the course page.
4: Will the learners be rendered placement support after the completion of the Operations and Patient Safety for Healthcare IT Staff online course?
No, Coursera has no scheme or initiative to support the learners to get placed and hired after the online programme.
5: Can the learners take Operations and Patient Safety for Healthcare IT Staff online courses completely in the online mode?
Yes, the learners can take the program completely in the online mode as it is a 100% online course and it can be pursued at their convenience and schedule.