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Quick Facts
| Medium Of Instructions | Mode Of Learning | Mode Of Delivery |
|---|---|---|
| English | Self Study | Video and Text Based |
Courses and Certificate Fees
| Fees Informations | Certificate Availability | Certificate Providing Authority |
|---|---|---|
| INR 2421 | yes | Coursera |
The Syllabus
Videos
- Welcome to Principles of Management
- Management: Easy to Understand, Hard to Do
- Why Do Managers Matter?
- Are Good Managers Born or Made?
- What Do Managers Actually Do?
- Managing Teams
- Creating Successful Teams
- Launching Successful Teams
- Team Management
- Performance Spirals
- (Optional) Onboarding
- Intent Vs. Impact
- Competent & Likeable
- Align Short-Term Actions with Long-Term Intentions
- The Tortilla Method
- But Don't You Think...
- Why Listen?
- Tips to Overcome Listening Challenges
- Pretending Does Not Work
- How to Use the Journals as Scaffolding for Learning and the Final Project
- Affective & Task Conflict
- Conflict Positions
- How to Choose a Productive Conflict Response
- Leading During Group Conflicts
- Assertive Speaking
- Not So Funny
- The I-Message: What It Is and What It Is Not
- The I-Message: Common Errors & Questions
- De-escalation
- The Fact Is …
Readings
- What Managers Do: Resources
- Team Creation, Launch, & Management
- Listening
- Journal Prompt for Listening
- Conflict Survey
- Responding to Conflict Productively: Resources
- Journal Prompt for Responding to Conflict Productively
Practice Exercise
- Introduction to Management: Communicating with Direct Reports & Teams
Videos
- Coaching & Influencing
- The Coaching Approach to Managerial Communications: What Is Coaching?
- Characteristics of Coaching Conversations
- Characteristics & Outcomes of Coaching
- Building Psychological Safety: Confidence
- Building Psychological Safety: Satisfaction & Trust
- Building Psychological Safety: Clarity, Influence, Appreciation
- The Skills Required to Coach
- The Coaching Process
- The Coaching Process: Learning & Planning
- The Coaching Process: Closing
- Applying Coaching to Performance Shortfalls
- Applying Coaching with Peers
- When Not to Coach
- Influence & Power
- Sources of Power
- Personal & Social Sources of Influence
- Influence Tactics
- Influencing Upward
Readings
- Journal Prompt for Coaching Lesson 1 Journal 1: Coaching Skills
- The Coaching Culture: Resources
- Journal Prompt for Coaching Lesson 2 Journal 2: Coaching Practice
- Influence
- Influence: Resources
Practice Exercise
- Coaching Direct Reports & Teams and Influencing Without Authority
Videos
- Welcome to Strategy, Priorities, & Projects
- Why Does Strategy Matter?
- What is Strategy?
- External Analysis: Introduction to the 5 Forces
- Completing a 5 Forces Analysis
- Internal Analysis
- SWOT & Positioning
- Who Has the Time?
- Managing Priorities vs. Managing Time
- Building Capacity & Effectiveness
- What Are You Spending Your Time On?
- Calendar & To-Do List Management
- Calendars & Meetings
- Hidden Distractions
- Responding Professionally to Interrupters
- Control the Controllable
- Introduction to Project Management
- Don't Get Stuck in a Phase
- Initiating a Project
- SMART Goals
- Project Parameters
- Planning Project Duration and Cost
- Tools That Support Project Implementation & Control
- Planning: Risk Assessment & Prevention
- Executing & Monitoring/Controlling the Project
- The Baton Handoff
- Closing the Project
Readings
- Introduction to Strategy: Resources
- Priority Management
- Priority Management: Resources
- Managing Projects
- Journal Prompt for Project Management
- Project Management: Resources
Practice Exercise
- Strategy, Priorities, and Projects
Videos
- Welcome to Making High-Quality, Ethical Decisions
- Values Clarification
- Why Learn About Business Ethics?
- Company or Individual: Who's at Fault?
- Integrity vs. Compliance Strategies
- Introduction to Ethical Views
- Ethical Relativism
- A Framework for Assessing a Workplace Ethical Challenge
- A Framework for Generating Option(s) for Responding to an Ethical Challenge
- The Fraud Triangle & Moral Disengagement
- Common Reasons for Decision Errors
- Data vs. Information
- Presenting Quantitative Information
- Decision Heuristics That Lead Us Astray
- How to Protect Yourself & Your Team from Falling Prey to Cognitive Biases
- Methods for Decision-Making
- Leading Team Decision-Making
- Project
Readings
- Workplace Ethics
- Journal Prompt for Ethical Decison-making
- Workplace Ethics: Resources
- Decision Errors: Resources
- Team Decision-Making
- Journal Prompt for Leadership & Team Decision-Making
Practice Exercise
- Making Ethical, High-Quality Decisions
Articles
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1 Sep'23, 12:44 PM
1 Sep'23, 12:27 PM
1 Sep'23, 12:02 PM
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1 Sep'23, 09:57 AM
1 Sep'23, 08:48 AM
1 Sep'23, 07:11 AM
31 Aug'23, 02:07 PM
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