Get updates on Eligibility, Admission, Placements Fees Structure
Quick Facts
| Medium Of Instructions | Mode Of Learning | Mode Of Delivery |
|---|---|---|
| English | Self Study | Video and Text Based |
Course Overview
The Culture of Services: Paradox of Customer Relations course by edX is a service-based programme which makes the candidates involve more in services towards society. Service to people is service to God. This Culture of Services: Paradox of Customer Relations training course offers the candidates a new perspective towards the customer service that includes hospitality towards customers and their satisfaction. These two factors are important which any candidate can learn through this programme.
Culture of Services: Paradox of Customer Relations certification course will make the candidate understand customer service and the importance of quality of service through videos taken in real service organisations such as restaurants, hotels. The certificate given is signed by the instructor and carries the institution logo. Candidates can also share their certificate. They can also add it to their resume or LinkedIn profiles to catch job opportunities. Candidates with these certificates can also go ahead in their careers.
Learners can attend the Culture of Services: Paradox of Customer Relations training course anytime as it is a self-paced programme. Scholarships and financial aids are also provided to the economically weak students in order to support their willingness to learn something new.
The Highlights
- 8 weeks of Duration
- Efforts of only 3-4hrs per week
- Video transcripts available
- Self-paced program
- Online course
- Unlimited access to the course
- Get a verified certificate from Kyoto University
- Instructor Signed Certificate
- Scholarship can be availed
Programme Offerings
- videos
- Discussion form
- assignments
Courses and Certificate Fees
| Fees Informations | Certificate Availability | Certificate Providing Authority |
|---|---|---|
| INR 4030 | yes | Kyoto University, Kyoto |
- The certificate is issued only when the candidate has registered for the verified track of the course.
- The candidates can upgrade themselves to the verified track at any time by paying a fee amount of 3,671 INR.
Fee category | Amount in INR |
Certification fee | 3,671 |
Note: To obtain any discount on fees, the candidates can apply for coupons available on the website. Please refer to the website for further details.
Eligibility Criteria
Education
Any undergraduate and graduate students who are interested in services can join the Culture of Services: Paradox of Customer Relations training course. Also, there are some advanced level theoretical materials, which the candidates are expected to be aware of.
Certification Qualifying Details
The candidates will get a verified certificate at the end of the Culture of Services: Paradox of Customer Relations online course issued by edX from KyotoUX when they maintain a score of 60% or more. 54% in problems and 19% in completion checklists are taken in total. Four homework assignments are given and count for 27%. Candidates must score 10%, 4%, 9%, and 4% in each assignment respectively. The certificates will be issued only to the candidates who upgrade themselves to the verified track by doing the necessary payment.
What you will learn
The following concepts are learned by the candidates by completing the Culture of Services: Paradox of Customer Relations course by edX.
- The candidate will have a new perspective on the culture of customer service.
- They will also learn about design services.
- The candidates can also learn to analyze customer interaction.
- They can know more about customer service.
Who it is for
The following candidates are encouraged to attend the Culture of Services: Paradox of Customer Relations program offered by edX.
- Candidates who desire to gain insights about customer service and relations.
- Candidates who wish to polish their skills in customer services
Admission Details
Candidates who are willing to join the Culture of Services: Paradox of Customer Relations course by edX need to follow the below steps to get registered for the course.
Step 1: Click on the link: https://www.edx.org/course/culture-of-services-paradox-of-customer-relation-2 to sign in to the edX account.
Step 2: Candidates should have an edX account. They can register for the new account using email or Facebook or Google or continue with the registered mail id.
Step 3: The candidates must sign in to join the Culture of Services: Paradox of Customer Relations online course.
Step 4: Search the course by its name and click “Enrol”.
Step 5: The candidate can continue the Culture of Services: Paradox of Customer Relations online course for free after enrolling. If the learners wish to get a certificate, then they can get upgraded to the verified track by clicking on “Upgrade Now”.
Step 6: The candidate can purchase the course by filling in the details and clicking on “Place order”.
Step 7: The candidate will be enrolled in the verified track after the successful completion of payment.
Step 8: After completing the Culture of Services: Paradox of Customer Relations training course successfully, the candidate will be provided with a verified certificate by KyotoUx.
The Syllabus
Instructors
Kyoto University, Kyoto Frequently Asked Questions (FAQ's)
The candidates need to complete the entire course with a score of 60% or above. If they have the above-mentioned score they will be awarded a certificate after completion of the course.
This course is an online course. So the learners need to have an internet connection to access the course from anywhere.
Participants can get the certificate if they have changed to the verified track from the audit track by completing the course fee payment. This payment can be done online.
Yes, the candidate can access the Culture of Services: Paradox of Customer Relations training course free of cost but they will not be given any certificate at the end of the course.
The candidates who have registered for the verified track will get graded assignments in order to obtain a score of 60% or above to get awarded by certificate.
No, the candidates cannot take this score to the university records. edX encourages the tutors to add these courses to the syllabus.
The candidates can submit their doubts along with the course name by clicking the “Help” button given on the website. They can also visit the help center of edX given on the website to get answered to their queries.
All candidates can join this course as there are no prerequisites. Those who wish to join the course can take up the Culture of Services: Paradox of Customer Relations program.
Culture of Services: The paradox of the Customer Relations course is for 8 weeks. The candidate must complete within this time limit so that their grades are taken into account.
Yes, the candidates can avail of financial assistance of up to 90%. This 90% off on certification fee will help the economically low students to fulfill their wish to join the course by filling and submitting an application form given on the website.