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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Course Overview

Every professional workplace needs to be able to communicate persuasively. All forms of communication, from asking a coworker to lend a hand through email to create a presentation for the board of directors, demand strong expertise in persuasion. Effective persuasive communication is required at every step of the hiring process, including persuading the interviewers during the interview and on the resume. Derrick Ng teaches the Engaging in Persuasive and Credible Communication online certification course, which was developed by the National University of Singapore and made available by Coursera.

Engaging in Persuasive and Credible Communication online course is intended for candidates who wish to learn the fundamentals of persuasion in the context of effective professional communication in a globalized society. Engaging in Persuasive and Credible Communication online classes involved 9 hours of thorough lectures that covered a variety of topics, including credibility, persuasion, manipulation, the AIDA framework, globalization, persuasive communication, credible communication, and persuasive writing.

The Highlights

  • Shareable certificate of completion
  • Self-paced course
  • 8 hours effort
  • 100% online content
  • Flexible deadlines

Programme Offerings

  • English video lectures with multiple subtitles
  • 100% online content
  • Learning resources
  • Graded Assignments
  • Graded Quizzes
  • Practice Exercises
  • Accessible on mobile devices

Courses and Certificate Fees

Certificate AvailabilityCertificate Providing Authority
yesCoursera

What you will learn

Communication skillsPersuasion

After completing the Engaging in Persuasive and Credible Communication certification course, candidates will be introduced to the fundamentals of communication as well as will gain a deeper understanding of the principles of persuasive communication and credible communication. Candidates will explore the difference between the concepts of persuasion, credibility, and manipulation as well as will explore the principles of a professional environment. Candidates will gain knowledge of writing techniques for both persuasive and effective writing. Candidates will also learn about the AIDA framework and globalization.


Who it is for


The Syllabus

Videos
  • Specialization Introduction Video
  • Why Persuasion?
  • The journey ahead
  • Persuasion versus Manipulation
  • What is persuasion?
  • Credibility in Persuasion
  • Three Elements of Credibility
  • The Language of Trust
Readings
  • Instructions for Practice Quiz 3
Practice Exercises
  • Quiz 1
  • Practice Quiz 2
  • Practice Quiz 3
  • Summative Quiz 1
  • Reflection 1

Videos
  • Understanding your audience
  • Analyzing your audience
  • Rules for Effective Writing
  • Ways to establish credibility
  • The persuasion map
  • The AIDA framework
Readings
  • Additional Resources
  • Practice Quiz: Discover your Personality
  • Additional Resources

Videos
  • Globalization & the professional workplace
  • The five dimensions of culture
  • Credibility across cultures
  • Writing a Cover letter
Readings
  • Additional Resources
Practice Exercises
  • Reflection
  • Reflection 2

Instructors

Articles

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