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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Courses and Certificate Fees

Fees InformationsCertificate AvailabilityCertificate Providing Authority
INR 6302yesCoursera

The Syllabus

Videos
  • 1.1 Introduction and Motivation
  • 1.2 Scalability
  • 1.3 Operations Strategy
  • 1.4 Adopting a Resource, Process, and Capability View
Readings
  • Syllabus
  • Grading and Logistics
  • Meet Your Professors
  • Recommended Textbook
  • Lecture Slides
  • Glossary
Practice Exercise
  • The VCAP Framework

Videos
  • 2.1 Introduction and Motivation
  • 2.2 Quantifying Value
  • 2.3 Linking ROIC to Operations with a ROIC Tree
  • 2.4 Planning Scalable Growth in the ROIC Tree and Summary
Readings
  • Quiz 2 Image Prompt
  • Lecture Slides
  • Glossary
Practice Exercise
  • Value Creation and Operations: The Investor View

Videos
  • 3.1 Introduction and Motivation
  • 3.2 The Concept of Tradeoff Curves
  • 3.3 Tradeoff Curves to Analyze Competitive Threat
  • 3.4 Example: Sugar and Spice
Readings
  • Sugar & Spice Desserts
  • Lecture Slides
  • Glossary
Practice Exercise
  • Quiz 3

Videos
  • 4.1 Introduction and Motivation
  • 4.2 Forecasting and Modeling Uncertainty
  • 4.3 Tools to Incorporate Uncertainty into Capacity Analysis
  • 4.4 Optimal Capacity Sizing
Readings
  • Lecture Slides
  • Glossary
Practice Exercise
  • Quiz 4

Videos
  • 5.1 Introduction and Motivation
  • 5.2 The Spectrum of Sourcing Relationship
  • 5.3 A Framework for the Outsourcing Decision
  • 5.4 Total Cost of Ownership and Total Landed Cost
Readings
  • Lecture Slides
  • Glossary
Practice Exercise
  • Quiz 5

Instructors

Articles

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