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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Courses and Certificate Fees

Fees InformationsCertificate AvailabilityCertificate Providing Authority
INR 8094yesThe University of Leeds

The Syllabus

  • Welcome
  • Personal Style
  • Communication Platforms
  • Your approach to communication
  • Summary
Welcome
  • Welcome to the course
  • Introduce yourself
  • Why is it important to communicate well?
Personal Style
  • How do you like to communicate?
  • Who are you?
  • Communication styles
  • How do other people communicate?
  • What’s your style?
Communication Platforms
  • What different ways do people communicate at work?
  • Preparing to communicate
  • Who are you communicating with?
  • What's the best approach to communicating?
  • Your suggestions
Your approach to communication
  • Identifying your communication goals
  • Your communication preferences
  • Do you see yourself differently now?
Summary
  • Preparing for next week
  • Glossary



  • Welcome to Week 2
  • Communicating at work
  • Managing challenging conversations
  • Demonstrating your communication skills
  • Summary
Welcome to Week 2
  • Welcome to week 2
  • How could you communicate better?
Communicating at work
  • Why you need good communication at work
  • What would you do?
  • Could you communicate like that?
Managing challenging conversations
  • Why challenging conversations are good
  • How do professionals manage challenging conversations?
  • What should Ali do?
  • Ali's solution
  • Do you agree?
Demonstrating your communication skills
  • Your communication plan
  • Assignment: Share your plan
  • Provide feedback
  • Reflect on your feedback
  • Your reflections
Summary
  • Sharing your success
  • Summary
  • Test your understanding
  • Next steps

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