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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Courses and Certificate Fees

Fees InformationsCertificate AvailabilityCertificate Providing Authority
INR 1300yesFuturelearn

The Syllabus

  • Welcome to Transforming Citizen Participation
  • Welcome to Week 1
  • Harnessing social media
  • Citizen Power
  • Week 1 Summary

  • Welcome to Week 2
  • #sociallistening
  • Frontline delivery
  • Improved relationships?
  • Week 2 Summary

  • Welcome to Week 3
  • Real-world social media strategies
  • Maijer and Thaen’s Strategy
  • Implementation
  • Week 3 Summary

  • Welcome to Week 4
  • Social media ownership
  • Case Study: Advocates for agents using social media
  • Social Media and Senior Leadership
  • Week 4 Summary
  • Wrapping up

Instructors

Articles

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