Medium Of Instructions | Mode Of Learning | Mode Of Delivery |
---|---|---|
English | Self Study | Video and Text Based |
Conflict resolution is defined as the techniques and procedures used to facilitate the amicable resolution of hostilities and retaliation. Dedicated group members proactively inform the rest of the crew of their opposing ideologies or motivations and engage in collective negotiation to settle group conflicts. Conflict Resolution Skills certification course is created by the University of California, Irvine, and taught by Najla DeBow - Instructor, which is presented by Coursera.
Conflict Resolution Skills online course is developed for the learners who want to develop the listening and communication skills that will help them determine whether a conflict will be resolved positively or negatively. Conflict Resolution Skills online classes involve 4 hours and include case studies, exercises, projects, quizzes, and lectures on management, leadership, listening, and people management. After completing this course, learners will be able to formulate practical strategies for handling disputes in both official and informal contexts.
Certificate Availability | Certificate Providing Authority |
---|---|
yes | Coursera |
The fees for the course Conflict Resolution Skills Fee Structure -
Description | Amount |
1 month, 5 hours per week | Rs. 3,277 |
3 months, 2 hours per week | Rs. 6,554 |
6 months, 1 hours per week | Rs. 9,831 |
After completing the Conflict Resolution Skills online certification, learners will acquire a basic understanding of the concepts associated with conflicts as well as will acquire a deep understanding of the principles of conflict resolution and conflict management. Learners will explore various strategies and methodologies involved with the process of conflict resolution like communication, active listening, and management. To manage teams and resolve conflicts within teams, learners will also develop leadership and people management skills.