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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Course Overview

Executive assistants act like adhesive that binds a company together. They play an important role in enhancing the morale and efficiency of senior management and, by extension, the whole team of an organisation. They also have a significant impact on the overall operations of the company. The Executive Support Online Course is designed to train candidates for performing all the professional's strategic and administrative tasks in this capacity.

The Executive Support Training explores Business communication, people management, Leadership, and problem-solving techniques. The program teaches to prepare reports, plan meetings and manage staff training. The course develops self-management skills to improve personal intelligence and performance to respond conveniently.

The Executive Support syllabus covers advanced computer practices and executive administrative support. The course develops presentation and written communication skills to compile reports and business letters within organisations or external clients. The course develops competencies and confidence for providing strategic support to the leaders.

The Highlights

  • Downloadable resources
  • Assessments and projects
  • Split fee option available
  • Self-paced learning
  • Course provider Getsmarter
  • 10 weeks duration
  • 7-10 hours per week
  • Shareable certificate
  • Online learning
  • University of Cape Town offering

Programme Offerings

  • Live polls
  • online learning
  • Case Studies
  • video lectures
  • Self-paced learning
  • quizzes
  • Infographics
  • Offline resources.

Courses and Certificate Fees

Certificate AvailabilityCertificate Providing Authority
yesUCT Cape Town
Executive Support Fees Structure

Fee type

Fee amount in INR

Executive Support fees

Rs. 68,811 

The Executive Support fee is Rs. 68,811. Candidates have the option of paying the fee at one time or in 3 installments. Extra expenses will be added if the candidate chooses to pay in installments.

Installment Plan

1st installmentRequired before:

2025-02-11

Amount Due:

₹22,937.00 INR

2nd installmentRequired before:

2025-03-13

Amount Due:

₹22,937.00 INR

3rd installmentRequired before:

2025-04-12

Amount Due:

₹22,937.00 INR


Eligibility Criteria

Certification Qualifying Details

To qualify for the Executive Support certification, candidates will have to finish all modules of the course and complete live polls, projects, quizzes, and assignments. Candidates will have to meet all the requisites mentioned in the course handbook to qualify for the certification.

What you will learn

Problem Solving AbilityLeadershipHuman Resource Management

After completing the Executive Support certification course, candidates will learn about finances, people, events, conflict, and Communication management. Learners will also gain self-management skills to minimise waste of time at the workplace and develop personal intelligence.


Who it is for

  • Office managers, personal assistants, and administrative assistants who want to build confidence and competencies for providing strategic assistance to leaders.
  • Candidates who want to learn about the importance of executive assistant in the corporate landscape can join the course.
  • Candidates who want to enhance their presentation skills and workflow efficiency along with learning financial calculation and office budgeting can join the course.

Admission Details

To get admission to the Executive Support course for beginners, candidates must follow the steps listed below:

Step 1. To access the course's website, follow the URL given below.

https://www.getsmarter.com/products/uct-executive-support-online-short-course

Step 2. To begin the registration process, go to the course page and click the 'Register Now' button.

Step 3. Check the agreement box and confirm that you have read the terms and conditions and adhere to them.

Step 4. Create a profile with personal details on the Getsmarter website.

Step 5. Complete the billing information and the sponsor documents if necessary

Step 6. Pay the fee with a credit/debit card or a bank transfer, and begin the course on the specified start date and time.

The Syllabus

  • Identify the different organisational structures and their information needs and how they impact the function of executive support within the corporate environment
  • Articulate the importance of being culturally aware in the corporate environment
  • Describe the appropriate business ethical skills required when dealing with multicultural colleagues in the workplace
  • Explain the roles and functions of the executive assistant and the manager within the corporate environment
  • Discuss the duties and responsibilities expected when providing executive support

  • Demonstrate skills to gather and record relevant information or data from various business resources
  • Explain the impact of confidentiality and security on company information and documentation
  • Plan and schedule meetings using effective organisational techniques
  • Create a travel itinerary
  • Apply the correct procedure and use the appropriate terminology when preparing for a business meeting
  • Compile a set of minutes for a meeting using the correct structure and layout
  • Discuss the types of Executive Assistants that exist in the corporate environment

  • Apply effective business communication skills and etiquette appropriate to the business environment
  • Use the different channels of communication in the workplace
  • Show how to handle client complaints effectively
  • Apply methods to overcome conflict and deal with confrontation in the workplace

  • Use appropriate methods to draft, compile, format and revise text using word processing tools
  • Produce documents from a set of instructions that are formatted correctly and communicate information reliably
  • Create and edit spreadsheets that contain formulas and charts from selected information
  • Identify best practices for creating a slideshow or Prezi presentation for a business seminar using visual presentation software

  • Apply appropriate style, tone, and choice of language to the drafting and writing of business correspondence
  • Compile short, formal business letters, and reports for internal and external clients according to the appropriate formats
  • Practise competent proofreading skills and techniques to generate accurate and correct business correspondence
  • Apply strategies to be an effective speaker at a senior level in the workplace
  • Create a successful business presentation

  • Explain the role of finance in an organisation and the need for control mechanisms
  • Complete basic financial calculations to develop an understanding of a company’s financial position.
  • Interpret and extract relevant business information from a set of basic financial statements
  • Apply the procedures and policies of petty cash management in the office environment
  • Create a cash budget

  • Explain the responsibilities and duties of executive support during the planning processes of a project or corporate event
  • Apply operational and logistical planning processes for projects and corporate events
  • Complete strategic project and event documentation
  • Use effective organisational and multitasking skills in order to plan a corporate event
  • Show the possible risks involved in organising an event and take corrective actions towards mitigating them

  • Analyse the impact of different leadership styles within a team
  • Demonstrate the ability to work effectively in a team
  • Assess methods for performance management and appraisals
  • Use techniques to build rapport, coach, and motivate others
  • Assess the fundamental principles of managing people and leading by example

  • Measure the need for staff training and development within a hypothetical organisation
  • Investigate the type of teaching and instructing methods appropriate for the task at hand
  • Evaluate fellow team members using appropriate methods
  • Outline the criteria for preparing staff training
  • Analyse the principles and practices of compiling office policy and procedure manuals

  • Investigate appropriate techniques to minimise time wasting in the workplace in order to meet deadline and targets
  • Apply effective time management practices to maximise efficiency and personal productivity in an executive support role
  • Assess personal competencies and develop them in line with the company vision
  • Develop personal emotional intelligence competencies and interpret and respond appropriately to the emotions of others
  • Evaluate self-management tools and apply techniques to improve overall self-awareness

Instructors

UCT Cape Town Frequently Asked Questions (FAQ's)

1: What is the duty of an executive support?

The executive support is responsible for organising meetings, handling correspondence and providing strategic assistance.

2: What are the main 3 skills of an executive assistant?

Attention to detail, exceptional organisation, and effective communication are the main 3 skills of an executive assistant.

3: What course should I take for an executive assistant?

The executive support course for beginners by UCT is best for executive assistants.

4: Do I need a degree to become an executive assistant?

The degree is not compulsory for executive support but many organisations prefer candidates with a degree.

5: What is Executive Support?

The Executive Support fulfils all the needs of senior executive staff and ensures that all executive assistants are operating at an optimum level.

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