Get updates on Eligibility, Admission, Placements Fees Structure
Quick Facts
| Medium Of Instructions | Mode Of Learning | Mode Of Delivery |
|---|---|---|
| English | Self Study, Virtual Classroom | Video and Text Based |
Course Overview
Food services are always growing and the most competitive industry in the world. To run a competitive business there is a need for a competent manager who can oversee the operation of a restaurant and ensure that customers get the standard of service they expect. The Restaurant Management online course is a 10 weeks program offered by the University of Cape Town.
The Restaurant Management training helps candidates to become capable, confident, and successful managers. The training introduces menu creation, financial management, franchising, and staff management. The training offers theoretical knowledge and practical skills to effectively manage a restaurant.
The Restaurant Management syllabus covers the importance of safety and health in a restaurant. The course includes cost controlling, increasing sales, and interpreting budgets. The course teaches about different styles of management and dealing with the customers both online and offline by getting feedback, handling complaints, and composing replies to those complaints.
The Highlights
- 10 modules
- Online learning
- Split fee option available
- Shareable certificate
- Assessments and projects
- 10 weeks duration
- Downloadable resources
- University of Cape Town offering
- Course provider Getsmarter
- 7-10 hours per week
- Self -paced learning
Programme Offerings
- online learning
- Offline resources
- Case Studies
- Self-paced learning
- quizzes
- video lectures
- Live polls
- Infographics
Courses and Certificate Fees
| Certificate Availability | Certificate Providing Authority |
|---|---|
| yes | UCT Cape Town |
Fee type | Fee amount in INR |
Restaurant Management fees | Rs. 61,047 (Incl of all taxes) |
The Restaurant Management fee is Rs. 61,047 (Incl of all taxes). Candidates can pay the total amount of the fee in 3 installments via credit/debit card or bank wire transfer.
Eligibility Criteria
Certification Qualifying Details
Candidates must meet all the requirements mentioned in the coursebook of the program and complete all the course modules along with quizzes, active polls, and practical assessment. The evaluation of the program is based on a series of assignments. Candidates must meet all the mentioned requirements to qualify for the Restaurant Management certification.
What you will learn
After completing the Restaurant Management training online, learners will gain knowledge of the restaurant industry, its regulations, and safety measures. Candidates will learn about costing, menu planning, budget interpreting, increasing sales, and many more things which help to operate a restaurant successfully.
Who it is for
- Candidates who want to grow their career as food and beverage manager of restaurateurs can join this course.
- Candidates who want to launch their concerning establishment in the food and services industry can enrol in this course.
- Candidates who want to gain a basic understanding of trends and critical practices in the food and services industry.
Application Details
To get admission to the Restaurant Management course for beginners, candidates must go through the step-by-step procedure mentioned below:
- Step 1. Go to the official link to visit the course page.
- Step 2. Click the ‘Register Now’ button to start the process of registration
- Step 3. Agree to the students’ terms and condition and generate a profile on the Getsmarter by filling in required details
- Step 4. Fill in the sponsor details if any, and provide personal info and billing address details
- Step 5. Choose the method of payment and option of payment
- Step 6. Pay the fee and start the class
The Syllabus
- Explain the universal appeal of restaurant culture
- Discuss the South African restaurant industry
- Identify types of restaurants and place restaurants within the correct category
- Identify the skills restaurant managers need
- Research the opportunities available to restaurant managers
- Analyse managers' responses to customer illness
- Discuss the importance of health and safety procedures
- Explain the importance of correct food storage and an effective cleaning routine
- Recognise the value of regular equipment maintenance
- Describe the legal requirements of running a restaurant
- Distinguish fire safety and pest control best practices
- Apply best practices according to legalities and safety requirements of running a restaurant
- Assess a restaurant's daily and weekly cleaning schedule
- Develop menu choices appropriate to a specific establishment
- Demonstrate how to tailor a menu to a target market and restaurant concept
- Categorise favorable food and wine pairings
- Show how food costs affect menu prices and profit
- Formulate cost percentages for a menu and wine or beverage list
- Evaluate a restaurant's stocktake and stock counting methods
- Interpret key POS reports and how they might be used to increase managerial efficiency
- Recall the advantages of a computerised ordering system
- Describe how waiting cash-ups and total takings are reconciled
- Articulate how banking and payroll processes work
- Distinguish between daily administration best practices
- Deduce relevant information from a restaurant budget
- Demonstrate how to minimise variable expenses without compromising the restaurant concept
- Use financial statements and budgets to track actual versus forecasted performance
- Judge strategies for increasing sales
- Recognise that the sales mix can be manipulated to increase profit
- Assess different management styles
- Discuss basic management principles with reference to the restaurant industry
- Identify the most effective ways to lead a restaurant team
- Evaluate various front of house management techniques
- Outline effective management strategies to ensure an efficient shift
- Identify best practices for recruitment and training
- Discuss the regulations outlined in the Basic Conditions of Employment Act (BCEA)
- Evaluate the efficacy of a staff schedule
- Select appropriate strategies to attract and engage customers
- Explain social media best practices for restaurants
- Show the best methods for creating a welcoming dining experience
- Compose responses to customer complaints
- Discuss how best to handle complaints
- Review the effect of the Consumer Protection Act on franchise purchase and management
- Outline the development of the South African franchise industry
- Recognise elements that contribute to successful franchise operations
- Discuss how to make a franchise profitable and distinct within the industry
- Outline the pros and cons of working within set operating procedures
- Compare and contrast various long-term restaurant trends in the South African context
- Explain the nature of short- and long-term trends in the restaurant industry
- Research available tools to aid in the managerial operation
- Illustrate how to minimise a restaurant's impact on the environment
- Articulate how technology can be used to enhance the consumer dining experience
- Outline the importance of transparency among stakeholders for ethical practice
Instructors
UCT Cape Town Frequently Asked Questions (FAQ's)
The duties of a restaurant manager are managing quality and safety standards along with managing staff, organising schedules, and running a food and services business.
The restaurant manager needs leadership management, communication, and customer service skills.
Software dedicated to operating a food business is called a restaurant management system.
yes, restaurant management is a good career as the career is rewarding and it provides the opportunity to work with the public.
The Restaurant Management certification course offered by the University of Cape Town is the best restaurant management online course.