Digital Customer Analytics
Beginner
Online
4 Weeks
Free
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Compare Quick Facts
Medium Of Instructions | Mode Of Learning | Mode Of Delivery |
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English | Self Study | Video and Text Based |
Courses and Certificate Fees
Fees Informations | Certificate Availability | Certificate Providing Authority |
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INR 16710 | yes | UMD |
The Syllabus
- 1.1 Module 1 Introduction
- 1.2 Managing Customer Relationships in the Digital Environment: Introduction
- 1.3 CRM Philosophy
- 1.4 Economics of CRM
- 1.5 Customer Value Equation
- 1.6 Customer Lifetime Social Value
- 2.1 Module 2 Introduction
- 4.1 Module 4 Introduction
- Congratulations on Completing Digital Customer Analytics
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