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Quick Facts

Medium Of InstructionsMode Of LearningMode Of Delivery
EnglishSelf StudyVideo and Text Based

Courses and Certificate Fees

Certificate AvailabilityCertificate Providing Authority
yesFuturelearn

The Syllabus

  • Gain an overview of the tourism and hospitality industry and lay the groundwork to understand its customers and challenges.

  • Learn how to plan and manage different types of events, from handling event budgets and suppliers to PR and event communications.

  • Learn how to manage the revenue of a hotel, analyse the competitive market, and boost income and profitability.

  • Discover how to build an effective and motivated team with tools and techniques to recruit, select, and train your hotel staff.

Instructors

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