Correct Answer: Enhancing communication and coordination

Solution : The correct answer is (c) Enhancing communication and coordination.

Enhancing communication and coordination is a crucial role for a supervisor. Effective supervisors facilitate clear communication within the team, ensuring that everyone is informed about goals, expectations, and procedures. Additionally, they coordinate efforts to ensure tasks are performed efficiently and aligned with organizational objectives.

Overall, enhancing communication and coordination is a key role of a supervisor that contributes to a more productive and harmonious work environment at XYZ Electronics.

Correct Answer: Misunderstandings and conflicts

Solution : The correct answer is (c) Misunderstandings and conflicts.

Effective communication is crucial in preventing misunderstandings and conflicts within a workplace. By emphasizing clear and open communication, the supervisor at XYZ Electronics aims to ensure that information is conveyed accurately, expectations are understood, and potential conflicts are mitigated. It helps in building trust, fostering a positive work environment, and promoting teamwork. Effective communication supports employee development, facilitates adherence to appropriate procedures, and encourages innovation and creativity through sharing ideas and feedback.

Correct Answer: Formal communication
 

Solution : The correct answer is (a) Formal communication

The supervisor valuing a well-structured approach and utilizing formal channels for official messages reflects formal communication. Formal communication follows established and recognized channels within the organization, ensuring that information is conveyed in a structured and official manner. It aligns with organizational hierarchies and is used for official announcements, policies, procedures, and other formal matters. Informal communication is typically more spontaneous and unstructured, while vertical communication encompasses communication between different levels of the organizational hierarchy. Downward communication, specifically, involves communication from higher levels to lower levels within the organizational hierarchy.

Correct Answer: Transparency

Solution : The correct answer for Question 66 regarding the quality of leadership reflected by the supervisor at ABC Innovations valuing open communication and seeking employees' input is:

c) Transparency

The supervisor at ABC Innovations demonstrating a commitment to open communication and actively seeking employees' input reflects the quality of transparency in leadership. Transparency involves being open, honest, and communicative with employees about decisions, strategies, and involving them in the decision-making process.

Correct Answer: Facilitate the exchange of ideas and information

Solution : The correct answer is (c) Facilitate the exchange of ideas and information.

Open communication is an essential aspect of effective leadership and team collaboration. It involves encouraging and promoting the free flow of information, thoughts, ideas, and feedback among team members. This facilitates a more transparent and informed decision-making process and allows for a better exchange of ideas, ultimately contributing to the overall success of the organization.

Correct Answer: Ensuring employee development and performance

Solution : The correct answer is (c) Ensuring employee development and performance

Supervisors are responsible for overseeing the work of their team, providing guidance, support, and feedback to help employees develop their skills and perform their jobs effectively. This involves coaching, training, setting goals, conducting performance evaluations, and facilitating growth within the organization. 

Correct Answer: Social needs
 

Solution : The correct answer is (a) Social needs.

Social needs, according to Maslow's hierarchy, involve a sense of belonging, connection, and positive interaction with others. Encouraging collaboration and sharing successes fosters a sense of community and belonging among employees, fulfilling their social needs. It promotes teamwork, camaraderie, and a positive work environment, enabling individuals to feel connected and supported by their peers, which is essential for meeting social needs.