Question : A bag of chips was purchased by Shalini. She felt the chips were stale when she opened it. She carefully examined the label on the SA Pvt. Ltd. A/11 package, which instructed her to contact customer service at SA Pvt. 321, Mayapuri, New Delhi, if she had any complaints about the product's quality. The biscuit company has established a dedicated customer care and complaints department to promote and defend the following rights:
Option 1: Right to Safety
Option 2: Right to be Heard
Option 3: Right to be Informed
Option 4: Right to Consumer Education
Correct Answer: Right to be Informed
Solution : Every buyer has the right to be informed about the components, the production date, the expiration date, the amount, the usage instructions, etc (to be put on the label of product). Hence, the correct option is 3.
