Question : A manager should try to set standards and precise quantitative terms. Efforts should be made to define standards in a manner that makes the measurement easy.
Which process of controlling is involved here?
Option 1: Setting performance standard
Option 2: Measurement of actual performance
Option 3: Comparison of actual performance with standard
Option 4: Analysing deviations
Correct Answer:
Setting performance standard
Solution :
Standard performance standards is being highlighted here. It involves both quantitative and qualitative standards.
Hence Option A is correct.