Question : An authorised dealer of the manufacturer sold a washing machine to your mother for Rs. 1,000 with an oral warranty that the appliance would be replaced with a new one if any of its components were faulty within three months of the purchase date. Within 15 days after the machine's acquisition, the motor caught fire. After receiving complaints, the merchant declined to replace the device. Give the name of the Consumer Protection Act dispute resolution centre where your mother can submit a complaint.
Option 1: District forum
Option 2: State Commission
Option 3: National Commission
Option 4: None of these
Correct Answer: None of these
Solution : No, because she lacks cash-memo, she will be ineligible to bring a lawsuit in the consumer court against the dealer or the manufacturer. She had only received an oral warranty when she bought the washing machine. Hence, the correct option is 4.
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