Question : Anita visited a well-known beauty parlour to have her hair highlighted. The beautician informed her that she would receive two complimentary hair spa treatments, each valued at Rs. 1,200, if she agreed to the 5,000 package. Anita accepted the proposal. The hair stylist was enhancing Anita's hair when she spilled a chemical on her face and it got inside her left eye. Anita was hurt. She was given the diagnosis of corneal irritation after visiting the doctor. Later, she sent the beautician a legal notice accusing her of being unqualified. Decide which consumer right was voilated in the aforementioned situation.
Option 1: Right to Safety
Option 2: Right to Choose
Option 3: Right to Seek Redressal
Option 4: Right to be Informed
Correct Answer: Right to Safety
Solution : Right to safety means the right to be protected against the marketing of products and services that endanger life and property is to have a right to safety. The items and services obtained should serve their long-term interests as well as their present requirements. Hence, the correct option is 1.
