Correct Answer: Both Assertion and Reason are true, and Reason is the correct explanation of Assertion.

Solution : The correct answer is (a) Both Assertion and Reason are true, and Reason is the correct explanation of Assertion.

The assertion is true. Informal communication, although not bound by formal organizational structures, plays a significant role in influencing employee interactions, collaboration, morale, and overall work environment. Effective informal communication can enhance information sharing, team cohesion, and innovation, contributing positively to organizational efficiency.

The reason is true and provides the correct explanation for the assertion. One of the potential drawbacks of informal communication is that it can spread rumors, misinformation, or unreliable information quickly within an organization. Such misinformation can create confusion, mistrust, and negatively affect organizational efficiency if not managed or corrected appropriately.