Correct Answer: Assertion is correct, but the reason is false.

Solution : The correct answer is: (d) Assertion is correct, but the reason is false.

The assertion that policies ensure flexibility in decision-making is false. Policies are often established to provide a framework and consistency in decision-making by offering guidelines and rules. While policies can be designed to allow for some degree of flexibility, their primary purpose is to create a structured approach rather than ensuring flexibility.

The reason stating that policies are rigid and do not allow for flexibility is false. While policies may impose certain constraints, organizations can build flexibility into policies to accommodate different situations. It depends on how policies are formulated and implemented within an organization.

Therefore, the assertion is correct, but the reason is false.