Can i get a job in a bpo what qualification is requored for that?
Answer (1)
Student Expert
5th Jul, 2019
Hello Vipasha. The eligibility criteria required to get hired at bpo is listed below.
- The basic educational qualification expected now a days is a degree in any discipline(arts, science or commerce). Earlier people with a pass in 12th standard were considered. But now most of them look for a basic degree completion though some of the domestic call centres may consider even if the degree is not complete.
- Good written communications skills in english
- Good oral communication. You should be able to talk with good pronounciation and vocabulary.
- Be able to speak in confidence on any topic - expecially in Group discussions.
- Have good listening skills. You should be able to listen patiently and answer appropriately.
- Good and pleasing voice. Some of the communication skills will get polished during your training sessions in BPO. So if have the basic qualification and soft skills upto a certain basic level you could apply and get selected.
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