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Question : Case Study 16: Overcoming Communication Challenges at ABC Tech

ABC Tech prioritizes overcoming communication challenges for seamless information exchange. Consider the following scenario to answer the questions.

Question :

Employees at ABC Tech feel hesitant to voice their opinions due to a lack of confidence. This barrier to effective communication is known as:

Option 1: Semantic barrier
 

Option 2: Psychological barrier
 

Option 3: Organizational barrier

 

Option 4: Personal barrier


Team Careers360 12th Jan, 2024
Answer (1)
Team Careers360 18th Jan, 2024

Correct Answer: Personal barrier


Solution : The correct answer is (d) Personal barrier

A personal barrier in communication refers to individual traits, characteristics, or factors that hinder effective communication. In this scenario, the lack of confidence among employees, leading to their hesitancy in voicing their opinions, is a personal barrier. Personal barriers can include shyness, fear of judgment, lack of confidence, or an introverted personality, all of which can impede open and effective communication. Semantic barriers pertain to language and meaning differences, psychological barriers involve mental factors affecting communication, and organizational barriers are obstacles within the organizational structure affecting communication flow.

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