#IT

Question : Case Study 25:

A consumer bought a branded mobile phone, and within a week, it developed a major technical flaw. The consumer approached the manufacturer for repair or replacement, but they refused to take any action. What right of the consumer has been violated in this case?

 

Option 1: Right to be informed

Option 2: Right to seek redressal

Option 3: Right to safety

Option 4: Right to choose


Team Careers360 3rd Jan, 2024
Answer (1)
Team Careers360 17th Jan, 2024

Correct Answer: Right to seek redressal


Solution : The correct answer is (b) Right to seek redressal

In this case, where the consumer's branded mobile phone developed a major technical flaw within a week and the manufacturer refused to take any action, the consumer's right to seek redressal has been violated. The right to seek redressal ensures that consumers have the right to have their complaints and issues addressed and resolved by the manufacturer or relevant authorities when necessary.

Related Questions

UPES Integrated LLB Admission...
Apply
Ranked #28 amongst Institutions in India by NIRF | Ranked #9 in India by QS University Rankings 2023
Jindal Global Law School Admi...
Apply
Ranked #1 Law School in India & South Asia by QS- World University Rankings | Merit cum means scholarships
Symbiosis Law School Pune Adm...
Apply
NAAC A++ Accredited | Highest CTC 52 LPA
Nirma University Law Admissio...
Apply
Grade 'A+' accredited by NAAC
Great Lakes PGPM & PGDM 2025
Apply
Admissions Open | Globally Recognized by AACSB (US) & AMBA (UK) | 17.3 LPA Avg. CTC for PGPM 2024 | Application Deadline: 1st Dec 2024
Woxsen University | Law Admis...
Apply
BBA -LLB (Hons.) & BA -LLB (Hons.) @ Woxsen University. BCI approved | Industry Endorsed Curriculum
View All Application Forms

Download the Careers360 App on your Android phone

Regular exam updates, QnA, Predictors, College Applications & E-books now on your Mobile

150M+ Students
30,000+ Colleges
500+ Exams
1500+ E-books