Question : Case Study 7:
A group of consumers found that a particular medicine was being sold in the market without proper labeling and instructions. This posed a threat to their health and safety. What authority can they approach to address this issue?
Option 1: Consumer Protection Council
Option 2: National Consumer Disputes Redressal Commission
Option 3: Food Safety and Standards Authority of India (FSSAI)
Option 4: District Consumer Disputes Redressal Forum
Correct Answer: Food Safety and Standards Authority of India (FSSAI)
Solution : The correct answer is (c) Food Safety and Standards Authority of India (FSSAI)
FSSAI is the regulatory authority responsible for ensuring food safety and standards in India, including the safety of food products and, in this case, medicines. They can take action to address the issue of improper labeling and safety concerns related to the medicine. Consumer Protection Councils typically focus on consumer education and awareness, while the National Consumer Disputes Redressal Commission and District Consumer Disputes Redressal Forums deal with consumer disputes and grievances.
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