Question : Case Study 75: Citywide Services
The significance of accountability in Citywide Services is to:
Option 1: Reduce centralization
Option 2: Improve employee morale
Option 3: Ensure transparency and responsibility
Option 4: Promote excessive centralization
Correct Answer: Ensure transparency and responsibility
Solution : The correct answer is (c) Ensure transparency and responsibility
Accountability is crucial in Citywide Services to ensure transparency and responsibility. It helps ensure that actions and decisions are transparent, and individuals or entities are held responsible for their roles and obligations. This promotes trust, fairness, and efficiency in the provision of services to the city's residents. It does not aim to promote excessive centralization but rather to establish clear lines of responsibility and promote good governance. It's also focused on transparency and responsibility rather than reducing centralization or improving employee morale, although these can be potential outcomes of a culture of accountability.
