Question : Case Study: ABC Retailers
ABC Retailers is a chain of stores specializing in fashion apparel. They have a hierarchical management structure with top management, middle-level management, and lower-level management. The company aims to provide a wide range of trendy clothing options and outstanding customer service.
ABC Retailers' management team believes in maintaining transparency and open communication with employees. This reflects the management principle of:
Option 1: Centralization
Option 2: Unity of direction
Option 3: Scalar chain
Option 4: Openness
Correct Answer: Openness
Solution : The correct answer is (d) Openness
Openness in management principles emphasizes transparency, honesty, and open communication between management and employees. It encourages a culture of trust and clear communication, where information is shared, feedback is welcomed, and decisions are made in a transparent manner. This helps create a positive and collaborative work environment.
