Question : Case Study: ABC Retailers

ABC Retailers is a chain of stores specializing in fashion apparel. They have a hierarchical management structure with top management, middle-level management, and lower-level management. The company aims to provide a wide range of trendy clothing options and outstanding customer service.

The primary function of middle-level management in ABC Retailers is to:

Option 1: Develop long-term strategies and policies
   

Option 2: Oversee the day-to-day operations
  

Option 3: Coordinate activities within departments

   

Option 4: Execute plans and policies


Team Careers360 21st Jan, 2024
Answer (1)
Team Careers360 22nd Jan, 2024

Correct Answer: Coordinate activities within departments


Solution : The correct answer is (c) Coordinate activities within departments

Middle-level management plays a key role in coordinating activities within specific departments or units of the organization. They bridge the gap between top management (which focuses on developing long-term strategies and policies) and lower-level management (which oversees day-to-day operations and executes plans and policies). Middle-level managers are responsible for ensuring that the activities in their departments align with the overall goals and strategies set by top management while also coordinating and managing the resources and efforts of their teams.

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