Question : Case Study: ABC Retailers
ABC Retailers is a chain of stores specializing in fashion apparel. They have a hierarchical management structure with top management, middle-level management, and lower-level management. The company aims to provide a wide range of trendy clothing options and outstanding customer service.
The management function of leading in ABC Retailers involves:
Option 1: Setting performance standards and measuring actual performance
Option 2: Guiding and motivating employees to achieve organizational goals
Option 3: Monitoring and evaluating employee performance
Option 4: Assigning tasks and responsibilities to employees
Correct Answer:
Guiding and motivating employees to achieve organizational goals
Solution : The correct answer is (b) Guiding and motivating employees to achieve organizational goals
Leading is the management function that focuses on inspiring, guiding, and motivating employees to work towards the achievement of the organization's objectives. It involves creating a positive work environment, communicating a clear vision, and supporting and developing employees to help them reach their full potential. Setting performance standards and measuring actual performance and monitoring and evaluating employee performance are typically part of the controlling function of management. Assigning tasks and responsibilities to employees is related to the organizing function.
