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Question : Case Study : Communication and Decision-making at ABC Innovations

ABC Innovations believes in effective communication to facilitate decision-making. Consider the following scenario to answer the questions.

Question :

At ABC Innovations, which leadership quality contributes to maintaining a positive work environment?

Option 1: Rigid adherence to rules
 

Option 2: Isolation from employees
 

Option 3: Empathy and active listening

 

Option 4: Micromanagement


Team Careers360 2nd Jan, 2024
Answer (1)
Team Careers360 6th Jan, 2024

Correct Answer: Empathy and active listening


Solution : The correct answer is (c) Empathy and active listening

Empathy and active listening are crucial leadership qualities that contribute to maintaining a positive work environment. Demonstrating understanding and concern for employees' feelings and perspectives fosters a culture of trust, collaboration, and overall positivity within the workplace.

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