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Question : Case Study : Communication Effectiveness at XYZ Corporation

XYZ Corporation emphasizes effective communication to achieve its organizational objectives. Consider the following scenario to answer the questions.

Question :

At XYZ Corporation, what is a demerit of informal communication?

Option 1: Enhanced accuracy of information
 

Option 2: Limited flexibility in message delivery
 

Option 3: Hindrance to employee engagement

 

Option 4: Propagation of rumors and misinformation


Team Careers360 22nd Jan, 2024
Answer (1)
Team Careers360 23rd Jan, 2024

Correct Answer: Propagation of rumors and misinformation


Solution : The correct answer is (d) Propagation of rumors and misinformation

A demerit of informal communication at XYZ Corporation is the potential for the propagation of rumors and misinformation. Informal communication tends to spread rapidly through informal channels and can sometimes convey inaccurate or misleading information, leading to misunderstandings and rumors within the organization. This can negatively impact employee morale, trust, and overall organizational culture. Informal communication often provides flexibility and fosters employee engagement. However, due to its informal and unstructured nature, it may lack accuracy and precision compared to formal communication channels.

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