Question : Case Study : Overcoming Communication Barriers at ABC Enterprises
ABC Enterprises focuses on overcoming communication barriers for seamless information flow. Consider the following scenario to answer the questions.
Question :
ABC Enterprises experiences misunderstandings due to different interpretations of technical terms. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
Correct Answer: Semantic barrier
Solution : The correct answer is (a) Semantic barrier
A semantic barrier is a type of communication barrier that arises from differences in language, interpretation of words, symbols, or meanings. In the scenario at ABC Enterprises, the misunderstandings stemming from different interpretations of technical terms represent a semantic barrier. This barrier can impede effective communication due to discrepancies in understanding the specific technical language and its intended meanings. A psychological barrier involves mental factors affecting communication, an organizational barrier pertains to obstacles within the structure of the organization, and a personal barrier relates to individual traits or characteristics affecting communication.
Complex organizational structure at ABC Enterprises leads to slow communication flow. This barrier to effective communication is known as:
Employees at ABC Enterprises avoid expressing opinions during meetings due to a lack of confidence. This barrier to effective communication is known as:
Employees at ABC Enterprises often fear negative evaluation when expressing their ideas. This barrier to effective communication is known as:
The supervisor at ABC Enterprises values open communication and encourages employees to share their ideas and concerns. This reflects which type of communication?
Option 1: Formal communication
Option 2: Informal communication
Option 3: Vertical communication
Option 4: Downward communication
Question : Case Study 16: Overcoming Communication Challenges at ABC Tech
ABC Tech prioritizes overcoming communication challenges for seamless information exchange. Consider the following scenario to answer the questions.
The hierarchical structure at ABC Tech leads to communication delays and misunderstandings. This barrier to effective communication is known as:
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