Question : Case Study : Overcoming Communication Barriers at ABC Enterprises
ABC Enterprises focuses on overcoming communication barriers for seamless information flow. Consider the following scenario to answer the questions.
Question :
Employees at ABC Enterprises often fear negative evaluation when expressing their ideas. This barrier to effective communication is known as:
Option 1: Semantic barrier
Option 2: Psychological barrier
Option 3: Organizational barrier
Option 4: Personal barrier
Correct Answer:
Psychological barrier
Solution : The correct answer is (b) Psychological barrier.
Psychological barriers are those that arise within the individual and prevent them from communicating effectively. These can include fear, anxiety, lack of confidence, and cultural differences. In the case of ABC Enterprises, employees are afraid of being negatively evaluated when they express their ideas. This is a psychological barrier because it is an internal factor that is preventing them from communicating effectively.
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