Question : Case Study: PQR Software Solutions
The next step PQR Software Solutions should take after identifying various courses of action is:
Option 1: Selecting an alternative
Option 2: Developing premises
Option 3: Setting objectives and goals
Option 4: Allocating resources
Correct Answer:
Selecting an alternative
Solution : The correct answer is (a). Selecting an alternative
Once PQR Software Solutions has identified and evaluated various courses of action for the new customer support system, the next logical step is to select the most suitable alternative. Selecting an alternative involves making a decision on which option aligns best with the company's objectives and goals. After selecting the alternative, the company can then proceed with developing premises, setting specific objectives and goals, and allocating resources as part of the detailed planning process for implementing the chosen course of action.