Question : Case Study: XYZ Tech Solutions
XYZ Tech Solutions is a software development company known for its innovative products. The company is managed by three levels of management: top management, middle-level management, and lower-level management. XYZ Tech Solutions aims to be a market leader by providing cutting-edge technology solutions and excellent customer support.
The management function of controlling in XYZ Tech Solutions involves:
Option 1: Guiding and motivating employees to achieve organizational goals
Option 2: Setting performance standards and measuring actual performance
Option 3: Allocating resources and assigning tasks
Option 4: Monitoring and evaluating employee performance
Correct Answer:
Setting performance standards and measuring actual performance
Solution : The correct answer is (b) Setting performance standards and measuring actual performance
Controlling in management includes setting performance standards or benchmarks, measuring actual performance against these standards, and taking corrective actions as necessary to ensure that the organization's objectives are being met. It involves monitoring and regulating various activities and processes to maintain performance within established parameters.
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