Question : Case Study: XYZ Tech Solutions
XYZ Tech Solutions is a software development company known for its innovative products. The company is managed by three levels of management: top management, middle-level management, and lower-level management. XYZ Tech Solutions aims to be a market leader by providing cutting-edge technology solutions and excellent customer support.
The primary objective of XYZ Tech Solutions is to:
Option 1: Maximize profits
Option 2: Provide cutting-edge technology solutions
Option 3: Offer excellent customer support
Option 4: Expand into new markets
Correct Answer:
Provide cutting-edge technology solutions
Solution : The correct answer is (b) Provide cutting-edge technology solutions
The primary focus of XYZ Tech Solutions, as a company known for providing innovative technology solutions, is likely to be on delivering cutting-edge technology solutions to its customers. While maximizing profits is an important consideration for many businesses, it often goes hand in hand with delivering cutting-edge solutions. Offering excellent customer support is essential but typically supports the broader objective of providing innovative technology solutions. Expanding into new markets could be a strategic goal that aligns with the primary objective but may not be the primary objective itself.
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