Question : Case Study: XYZ Tech Solutions
XYZ Tech Solutions is a software development company known for its innovative products. The company is managed by three levels of management: top management, middle-level management, and lower-level management. XYZ Tech Solutions aims to be a market leader by providing cutting-edge technology solutions and excellent customer support.
Which level of management in XYZ Tech Solutions is responsible for ensuring the smooth execution of day-to-day operations?
Option 1: Top management
Option 2: Middle-level management
Option 3: Lower-level management
Option 4: -
Correct Answer: Lower-level management
Solution : The correct answer is (c) Lower-level management
Lower-level management, also known as first-line or front-line management, is primarily responsible for overseeing and managing the daily operations of the organization. They ensure that tasks and processes are carried out efficiently and according to established plans. Top management focuses on strategic decisions, and middle-level management may coordinate activities within departments and translate top-level strategies into specific plans, but lower-level management plays a more direct role in day-to-day operations.
