Question : Case Study: XYZ Tech Solutions
XYZ Tech Solutions is a software development company known for its innovative products. The company is managed by three levels of management: top management, middle-level management, and lower-level management. XYZ Tech Solutions aims to be a market leader by providing cutting-edge technology solutions and excellent customer support.
The primary function of lower-level management in XYZ Tech Solutions is to:
Option 1: Develop long-term strategies and policies
Option 2: Oversee the day-to-day operations
Option 3: Coordinate activities within departments
Option 4: Execute plans and policies
Correct Answer:
Oversee the day-to-day operations
Solution : The correct answer is (b) Oversee the day-to-day operations
Lower-level management, also known as first-line or front-line management, is primarily responsible for overseeing and managing the daily operations of the organization. They ensure that tasks and processes are carried out efficiently and according to established plans. While they play a role in executing plans and policies and may coordinate activities within their specific departments to some extent , their central focus is on the operational and day-to-day aspects of the organization. Developing long-term strategies and policies is generally the responsibility of top management.
