Guidelines on How to Address an Email Error
The following actions can be followed if you commit a blunder while sending out an email:
Recollect the Email (If That is Possible): Besides using specific email providers that allow you to write back the emails sent, there also exist email providers that allow you to retract a previously sent email. Usually, this feature has a full restriction and sometimes may not go through if the receiving person has already viewed the email.
Compose and Send a New Message: If recalling the message is not an option, wait to send a new message as soon as it is warranted. Thank the other party for the clarification and indicate the errors made.
Explain What Went Wrong: Be specific about what the last email was in error of.
Give Correct Information: You should give the correct information or data.
Apologize: Providing honest apologies will to a greater extent help n reducing the problems present.
Always Remain Professional: Please maintain a professional tone in emails even when angry.
Do Not Shift Blames: Let the other party know that it was your error and not someone else's.
Detail how the Situation can be Resolved: Where appropriate, indicate how the matter in discussion can be resolved.
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