Question : Fill in the blanks-
_______ have formal authority to influence individual behaviour in the organisation whereas _________ have informal authority arising out of faith and love.
Option 1: Leader, manager
Option 2: Manager, manager
Option 3: Leader, leader
Option 4: Manager, leader.
Correct Answer:
Manager, leader.
Solution :
Manager focus on influencing employees behaviour to achieve organization goals whereas leader focus on realisation of group goals to employees. A manager always have formal authority to influence the employee behaviour in organisation. Leaders have informal authority arising due to trust and faith.
Hence Option D is correct.