for the job of call centre what should be knowledgeable of computer software?
Answer (1)
Student Expert
25th Oct, 2021
Hello,
When it comes to computer literacy while working in call centres, then you you need to be well acquainted with the fundamentals of computer working, functions of windows, internet etc, Microsoft Office Suite , apart from this you need to have good typing skills, communications skills which includes both speaking as well as listening, generally in most BPO companies training is offered to newly joined employees.
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