Hello I updated my degree documents on the edit window for fmge. Today i got an email that i need to update my signature and thumb print as well. But when I login to my account it says "The edit function is not available with Uptdate submitted status" i have contacted nbe but no response.

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Hello I updated my degree documents on the edit window for fmge. Today i got an email that i need to update my signature and thumb print as well. But when I login to my account it says "The edit function is not available with Uptdate submitted status" i have contacted nbe but no response.

Adhish Gautam 6th Nov, 2019

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Answers (3)

Treesa 7th Nov, 2019

Hi, I am also having the same issue. I called them. They asked me to send an email to fmge@natboard.edu.in and wait for 24 hrs to get their reply. I mail them on 5th and 6th. But no rey from them via email.
Do you get any reply about the same?

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Comments (5)

Adhish Gautam

8th Nov, 2019

Check now the edit window is open again, it was some flaw in the system. They have rectified it, now it should be fine.

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Treesa

8th Nov, 2019

Adhish Gautam Yeah.i checked. Thank you very much

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laharibhavya97

8th Nov, 2019

Treesa Hey! I have been trying to edit a certain editable field since 2 days.. Even one hour back. But it just isn't working. It just keeps on saying error. What should I do? I even tried to contact NBE through all means but still no response.

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Treesa

8th Nov, 2019

laharibhavya97 Hey! its working now. Just try again.logout the account 2 or 3 times and login again. And for me still its not opening in my phone. But worked on laptop or computer. Just check in that way.

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laharibhavya97

9th Nov, 2019

Treesa It worked.. Thank you for helping! And ALL THE BEST for your exam!! :)

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Snehal Agrawal 6th Nov, 2019

I am also facing the same problem. I had uploaded my eligibility certificate on 4th, but received email regarding thumb impression upload. I am unable to access the edit window. Tried emailing them, but haven't got any response. The help desk is busy. What to do next?

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priyaankasarkar Student Expert 6th Nov, 2019

Please reach out to them at; fmge@natboard.edu.in and please wait for 24 hours atleast before you hear from them. The email addressed to NBE should mention name of Candidate, application ID, correspondence address and mobile number. Emails sent at any other email IDs or not as per communication protocol shall not be processed. Or you can also call them up at: 18002674003

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Adhish Gautam

6th Nov, 2019

Thank you for your reply. I have tried calling them, since morning (it just says it’s busy). I don’t think the phone number works . Yes have emailed them on fmge@natboard.edu.in, also on nbeexamhelpdesk@gmail.com and also from where I got the email.
Ok as you said I should wait for 24 hours, so let’s see by tomorrow how it goes.

Thank you once again for your prompt response.

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