Please clear the cache, Passwords, history from the device settings, restart your device and try relogging in. If that doesn't work, you may have to reach out to the help desk. Please mail the helpdesk at help@bhuonline.in  from your registered email id. Please let them know the issue you are facing and they should be able to help you. They usually take 24-72 hours to respond. Alternatively, you can also try calling the helpline no# at: 9836219994