Hello,

Hope you are doing well! Here is your answer!

You should send email to consumer complaint team they will help you help.consumercomplaints@gmail.com.

If you are retaining your Josaa seat, then you have to give only Rs.2000 as participation fees for participating in CSAB special round counseling. Now, out of this fees, Rs.2000 is processing charges, and is non refundable . As you have paid the seat acceptance fees in josaa counseling, then it is refundable . As per rules of josaa - if a candidate has exercised withdraw option then he/she will not be considered for subsequent rounds of seat allotment.

Generally refunds will be reflected within a period of 7-8 Days in Case of Net Banking/Debit Card Transaction & 15-30 Days (Next Billing Cycle) for Credit Card Transactions.

Hope it helps!

Thank you!